Taniya Taniya
Edmonton,AB
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements.
Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivate Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Nike - Premium Outlet
Athlete
08.2024 - Current
- Provided exceptional customer service to internal and external stakeholders, addressing inquiries and resolving issues promptly and professionally.
- Assisted sales representatives with complex policy quotes, resulting in increased revenue generation.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Nykaa E-retail Private
Key Holder
12.2022 - 10.2023
- Streamlined probate processes by organizing and maintaining accurate case files.
- Expedited settlement negotiations among heirs by effectively mediating disputes over asset distribution or valuation issues.
- Demonstrated expertise in estate administration by accurately interpreting wills, trusts, and other relevant documents.
- Managed heavy caseloads, effectively prioritizing duties and meeting deadlines, resulting in timely resolutions of probate matters.
- As it is the biggest makeup and skincare retailer in india, i have managed to cover a good part of sales by recommending skin type products that suits the customers skin
Family Clothing Business
Volunteer
12.2021 - 01.2023
- Coordinated scheduling efforts to ensure adequate staffing coverage during peak hours while minimizing labor costs.
- Ensured compliance with all relevant local, state, and federal regulations governing the operation of the business.
- Collaborated with family members to develop long-term business goals and strategic plans for growth.
- Developed strong relationships with suppliers to ensure timely deliveries and favorable pricing for products.
- Boosted overall business efficiency by streamlining daily operations and implementing cost-saving measures.
- Analyzed market trends to identify new opportunities for expansion or diversification in offerings or services.
Addidas Outlet
Sales Associate/ Cashier
06.2021 - 04.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
BBA - Entrepreneurship And Innovation
Northern Alberta Institute of Technology
Edmonton, AB01.2026
High School Diploma -
DPS
Haryana,India06.2022
Skills
- Client Communication
- Adaptability and Flexibility
- Microsoft Office
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Multitasking
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
ISO CERTIFIED IN ADVANCED EXCEL.
Timeline
Nike - Premium Outlet
Athlete
08.2024 - Current
Nykaa E-retail Private
Key Holder
12.2022 - 10.2023
Family Clothing Business
Volunteer
12.2021 - 01.2023
Addidas Outlet
Sales Associate/ Cashier
06.2021 - 04.2022
BBA - Entrepreneurship And Innovation
Northern Alberta Institute of Technology
High School Diploma -
DPS
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