Tanishq Passi
Brampton,ON
Summary
Developed technical expertise in fast-paced, hands-on environment, focusing on diagnostics and maintenance of complex systems. Adept at identifying and resolving issues efficiently, leveraging strong analytical and problem-solving skills. Seeking to transition into new field, bringing valuable technical experience and commitment to continuous improvement.
Overview
3
3
years of professional experience
Work History
Technician
Bell Canada
05.2023 - Current
- Analyzed technical documentation to support troubleshooting efforts.
- Improved equipment performance by conducting regular maintenance and troubleshooting issues.
- Conducted routine inspections to identify potential issues and prevent system failures.
- Executed installation processes to ensure proper setup and functionality of systems.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Pull fiber line from pole and install it to customer house.
Assistant Manager
Rogers Communications
11.2022 - 04.2023
- Identified inefficiencies to propose actionable improvements for overall workflow.
- Led training initiatives, enhancing employee skills and confidence.
- Developed contingency plans with team to address potential disruptions.
- Established open lines of communication with team for feedback and suggestions.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Supervisor of Operations
DT Tire
05.2022 - 10.2022
- Identified bottlenecks in workflow by analyzing operational procedures.
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
Education
High School Diploma -
St Clair
Toronto, ON08-2021
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Troubleshooting
- Installation and repair
Languages
English
Native or Bilingual
Timeline
Technician
Bell Canada
05.2023 - Current
Assistant Manager
Rogers Communications
11.2022 - 04.2023
Supervisor of Operations
DT Tire
05.2022 - 10.2022
High School Diploma -
St Clair
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