Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanisha Szeto

Windsor,ON

Summary

Recent Graduate pursing my career as a Registered Massage Therapist, devoted to helping and caring for others. Hardworking and passionate with excellent hospitality skills. Reliable, friendly, and upbeat. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and a true team player. I look forward to working with you!

Overview

11
11
years of professional experience

Work History

Sales Associate

Urban Barn
01.2022 - 01.2023
  • Gave clients information about strategies to keep spaces fresh and inviting.
  • Provided information about available color palettes and helped select colors that reflected client personality and goals.
  • Created custom design boards with attention to detail for visual representation, including samples of fabrics, wall finishes and flooring.
  • Collaborated closely with customers, adjusting plans to satisfy client needs and requirements.
  • Developed interior design concepts and prepared interior systems and finishes.
  • Expertly sourced fabrics and carpets to meet customers' expectations and budgets.
  • Designed 3D perspective views and material boards for clients.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Cashier

The Home Depot Canada
01.2020 - 01.2021
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Processed refunds for worn, damaged and broken merchandise.
  • Helped with purchases and signed customers up for rewards program.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped customers find specific products, answered questions and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Cashier

Shoppers Drug Mart
01.2015 - 01.2017
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped with purchases and signed customers up for rewards program.
  • Processed refunds for worn, damaged and broken merchandise.
  • Discounted purchases by scanning and redeeming coupons.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.

Customer Service Representative

Sutherland
01.2012 - 01.2013
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Devised incisive workarounds and resolutions for IT-related problems.
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.

Education

College/University - Sports Medicine - Registered Massage Therapy

Canadian College of Health Science And Technology
Windsor, ON
01.2023

Skills

  • Relationship Building
  • Upbeat and Positive Personality
  • Problem-Solving Abilities
  • People Skills
  • Good Work Ethic
  • Organizational Skills
  • First Aid/CPR
  • Reliable & Trustworthy

Timeline

Sales Associate

Urban Barn
01.2022 - 01.2023

Cashier

The Home Depot Canada
01.2020 - 01.2021

Cashier

Shoppers Drug Mart
01.2015 - 01.2017

Customer Service Representative

Sutherland
01.2012 - 01.2013

College/University - Sports Medicine - Registered Massage Therapy

Canadian College of Health Science And Technology

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Tanisha Szeto