Proven Sales Associate and Customer Service Representative at Radhe Radhe Telecom, adept in relationship selling and problem-solving, enhancing customer satisfaction and loyalty. Leveraged exceptional communication and multitasking skills to exceed sales targets and streamline service delivery, demonstrating reliability and a commitment to excellence.
Hi, I’m
Tanisha Soi
Moncton,NB
Summary
Overview
2
years of professional experience
Work History
Radhe Radhe Telecom
Customer Service Representative
02.2022 - 11.2023
Job overview
- Handled high-pressure situations with professionalism.
- Enhanced customer satisfaction by resolving concerns effectively.
- Found satisfactory solutions for customer issues.
- Addressed customer inquiries regarding product details, services, and company information.
- Enhanced customer satisfaction by promptly resolving issues.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Reduced resolution time by implementing effective problem-solving.
Education
Guru Nanak Dev UniversityJalandhar,India
Bachelors In Commerce from Commerce
07.2024
University Overview
Skills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Verbal/written communication
- Exceptional customer service
- Sales expertise
- Relationship selling
- Product guidance
- Problem-solving abilities
- Multitasking
Languages
English
Professional Working
Hindi
Full Professional
Timeline
Customer Service Representative
Radhe Radhe Telecom
02.2022 - 11.2023
Guru Nanak Dev University
Bachelors In Commerce from Commerce
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