TANISHA GOEL
Summary
Versatile accounting and administrative assistant with a strong foundation in financial management and customer service. Combined experience in reducing aged accounts and facilitating inclusive community programs demonstrates adaptability and teamwork. Proficient in accounting systems and software, ensuring accuracy and efficiency in financial operations.
Overview
3
3
years of professional experience
Work History
Volunteer
Canucks Autism Network
09.2023 - Current
Accounting Assistant
Applewood Auto Group
07.2025 - 07.2026
- Brought the 90+ aged accounts from 35% to 0.3% in 1 month by regular phone calls, email follow-ups and making payment options easier for customers.
- Managed accounts receivable by issuing invoices, following up on customer payments, and applying payments for dealership transactions through EFT, credit card, cheque, or cash, while tracking and collecting aged outstanding accounts.
- Maintained accurate accounting records for over 100 customers and vendors using dealership software PBS systems and Tekion.
- Assisted with over 20 filings of taxes like tire tax (monthly), gst/hst returns and assisted in 11 month ends.
- Supported dealership managers with internal and client communications to facilitate operations.
Administrative Assistant
Comfort Keepers, Tri-city
Coquitlam, British Columbia
04.2025 - 06.2026
- Greeted 100+ clients weekly, delivering exceptional customer service; managed multi-line calls by directing to appropriate departments and taking detailed messages.
- Resolved issues for 10+ customers daily, ensuring full satisfaction with customer service.
- Scheduled appointments and processed payments for 50 vendors, ensuring timely transactions.
- Performed weekly follow-ups via email and phone to ensure timely collections from customers.
- Utilized Microsoft 360, teams and outlook and other software for organization of documents.
- Maintained office supplies and ordered necessary items.
Education
Post Baccalaureate - Accounting
Kwantlen Polytechnic University
Surrey, BC01-2025
Skills
- Accounting software
- Microsoft Office
- Data Organization
- Power BI
- Customer relationship management
- Facilitating Workshops
- Team collaboration
- Fluent in English
- Bilingual Communication
Timeline
Accounting Assistant
Applewood Auto Group
07.2025 - 07.2026
Administrative Assistant
Comfort Keepers, Tri-city
04.2025 - 06.2026
Volunteer
Canucks Autism Network
09.2023 - Current
Post Baccalaureate - Accounting
Kwantlen Polytechnic University