Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tanisha Francois

Brampton,ON

Summary

Proactive Team Member with comprehensive experience in customer service, maintaining clean and safe work environments, and efficient cash handling. Known for enhancing customer satisfaction through friendly service and effective problem-solving. Offers strong organizational skills and teamwork abilities to drive operational success.

Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.

Overview

10
10
years of professional experience

Work History

Team Member

Zoup!
09.2017 - Current
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Greeted guests pleasantly and answered menu questions.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Sales Associate

Party City
10.2016 - 11.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Stock Associate

Jysk Bed Bath Home
10.2014 - 01.2015
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
  • Maintained effective team member communication.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Answered customer questions and provided detailed product information.

Education

Graduate Certificate - Personal Support Worker

Sheridan College
Brampton, ON
04-2017

High School Diploma -

Central Peel Secondary School
Brampton, ON
09-2015

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Customer Service
  • Adaptability and Flexibility
  • Task Prioritization
  • Organizational Skills
  • Team building
  • Multitasking Abilities
  • Time Management
  • Multitasking
  • Plate presentation
  • Positive Attitude

Languages

English
Full Professional

Timeline

Team Member

Zoup!
09.2017 - Current

Sales Associate

Party City
10.2016 - 11.2016

Stock Associate

Jysk Bed Bath Home
10.2014 - 01.2015

Graduate Certificate - Personal Support Worker

Sheridan College

High School Diploma -

Central Peel Secondary School

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Tanisha Francois