Tanisha De Koning-Szolosi
Cache Creek,BC
Summary
Proven to excel in high-pressure environments, demonstrated through a track record of exceptional customer service and cash handling . Adept at fostering guest engagement and maintaining cleanliness standards, I bring a blend of strong work ethic and warm, friendly demeanor to drive positive outcomes and enhance customer loyalty.
Overview
12
12
years of professional experience
Work History
Server
Husky Gas Station
03.2021 - 06.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Cashier, Cook, Ice Cream Maker
DQ Grill & Chill Restaurant
03.2009 - 07.2019
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cashier and Server
A&W
05.2016 - 01.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server, Dish Washer , Prep Cook , Cashier
Heartland Resturant
01.2013 - 01.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier, Gas Attendant , Shelf Stocking
Shell Gas Station
04.2012 - 01.2013
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
Desert Sands Community School
Ashcroft, BC06.2012
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
- Food sales and promotion
- Supply Restocking
- Item promotion
- Food Delivery
- Team Player
- Reliable and Responsible
- Warm and Friendly
Languages
English
Elementary
Timeline
Server
Husky Gas Station
03.2021 - 06.2021
Cashier and Server
A&W
05.2016 - 01.2017
Server, Dish Washer , Prep Cook , Cashier
Heartland Resturant
01.2013 - 01.2016
Cashier, Gas Attendant , Shelf Stocking
Shell Gas Station
04.2012 - 01.2013
Cashier, Cook, Ice Cream Maker
DQ Grill & Chill Restaurant
03.2009 - 07.2019
High School Diploma -
Desert Sands Community School