Tanisha bolduc
Victoria
Summary
Dedicated professional with a passion for supporting and empowering team members and individuals beyond my immediate circle. Fluent in French and English, I bring a valuable bilingual skillset to effectively communicate and connect with diverse audiences.
Overview
5
5
years of professional experience
Work History
Warehouse Manager
Raider Hansen
10.2023 - Current
- Maintained accurate documentation of shipped and received goods, allowing for easy tracking of items throughout their life cycle within the warehouse.
- Operated forklifts, and hand trucks to move items around warehouse.
- Pulled, verified, and packaged items for shipment.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Member of the health and safety committee for one year +
Overnight Associate
Home Depot Canada
05.2022 - 10.2023
- Licensed to operate an electric ladder
- One year on overnight shifts
- Improved store organization by efficiently stocking shelves and arranging merchandise during overnight shifts.
- Completed assigned tasks in a timely manner, contributing to overall efficiency of overnight operations.
- Maintained a clean and safe store environment through consistent cleaning, organizing, and monitoring of potential hazards.
- Participated in ongoing training opportunities to stay up-to-date on company policies, safety procedures, and best practices for exceptional customer service delivery.
Independent contractor
Black Knight Contracting
03.2020 - 09.2023
- Reduced callbacks and rework by consistently applying industry best practices in surface preparation and paint application.
- Continuously expanded knowledge of industry trends and best practices through professional development courses, staying up-to-date on the latest painting techniques and materials.
- Maintained a high level of professionalism and integrity by promptly addressing any concerns or issues raised by clients throughout each project phase.
- Delivered employees and equipment to various job sites, in company vehicle
- Mentored junior painters in proper techniques and safety protocols, enhancing overall team performance.
Education
Health Care Assistance
Camosun College
Victoria, NoneHigh School Diploma -
Victor-Brodeur
Victoria, BC06-2015
Skills
- Forklift operations
- Proficiently bilingual in English and French
- Active listening
- Critical thinking
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Manager
Raider Hansen
10.2023 - Current
Overnight Associate
Home Depot Canada
05.2022 - 10.2023
Independent contractor
Black Knight Contracting
03.2020 - 09.2023
Health Care Assistance
Camosun College
High School Diploma -
Victor-Brodeur
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