Tanisha
Halifax
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Torrid
04.2024 - Current
- Sold various products by explaining unique features and educating customers on proper application or usage
- Coordinated with other team members to ensure smooth operation during peak hours
- Offered recommendations to customers, enhancing their shopping experience
Omni Customer Fulfillment Associate
Walmart
08.2024 - 03.2025
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues.
Sales Associate
Simons
11.2024 - 01.2025
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Security Officer
Paladin Security
06.2021 - 02.2024
- Coordinated with law enforcement and emergency responders during security incidents
- Prepared and submitted reports to keep management informed of security activities and developments.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
Security Guard
Signal 88
01.2021 - 06.2021
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Managed access control, verifying identities and granting entry to authorized personnel
- Responded promptly to alarms and emergency situations, following protocol to minimize risk
Food and Beverage Attendant
Chef Sanjeev Kapoor Khazana
06.2020 - 12.2020
- Greeted and seated guests to provide friendly and welcoming experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
Technical Support Representative
Tech Mahindra
11.2018 - 12.2019
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Documented customer interactions in detail within the case management system, ensuring comprehensive records were maintained for future reference.
Education
Diploma - Business Marketing
Seneca college
12.2021
Skills
- Problem-solving skills
- Customer service
- Teamwork and collaboration
- Time management
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Cash handling accuracy
Timeline
Sales Associate
Simons
11.2024 - 01.2025
Omni Customer Fulfillment Associate
Walmart
08.2024 - 03.2025
Sales Associate
Torrid
04.2024 - Current
Security Officer
Paladin Security
06.2021 - 02.2024
Security Guard
Signal 88
01.2021 - 06.2021
Food and Beverage Attendant
Chef Sanjeev Kapoor Khazana
06.2020 - 12.2020
Technical Support Representative
Tech Mahindra
11.2018 - 12.2019
Diploma - Business Marketing
Seneca college
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