Tanis Butz
Grande Prairie,AB
Summary
- Accomplished Store Manager with a proven track record at Penningtons, enhancing customer satisfaction and streamlining operations. Expert in team building and leadership, coupled with exceptional problem-solving abilities, significantly improved store performance. Skilled in customer relations and cash management, adept at driving results through strategic planning and effective communication.
- Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
- To maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Store Manager
Penningtons
08.2015 - Current
- Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Manage inventory control, cash control, and store opening and closing procedures.
- Hire, train and mentor new staff members.
- Improve customer satisfaction through staff training in customer service and product knowledge.
- Maintain proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Conduct regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maintain open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Lead Assistant Manager
Walmart
04.2008 - 08.2015
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Coordinated daily meetings for internal and external groups.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Initiated timely response to emails, voicemails, and written correspondence.
- Hired and trained employees.
- Created detailed reports on team performance, progress toward goals, and overall business results to inform upper management''s strategic decision-making processes.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
High School Diploma -
Grimshaw Public School
Grimshaw, AB06.1994
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Cash Management
- Team Building and Leadership
- Policies and Procedures
- Documentation And Reporting
- Friendly and Positive
- Work Planning and Prioritization
Languages
English
Native or Bilingual
Hobbies/Interests- Sewing, Cooking, Traveling and Kayaking
References:
Shaundel Nicholson/ Previous district manager of Pennington's/ Addition Elle
(780) 718-3552
Doreen Brown/ Fellow assistant manager at Walmart
(780) 625-4537
Timeline
Store Manager
Penningtons
08.2015 - Current
Lead Assistant Manager
Walmart
04.2008 - 08.2015
High School Diploma -
Grimshaw Public School
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