TANIMA PANDOVE
Winnipeg,MB
Summary
Friendly CSR with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays.
Overview
4
4
years of professional experience
Work History
Retail Store Associate
TJX Canada (Winners, Homesense & Marshall's)
07.2023 - Current
- Greeting customers, Responding to questions and giving information to customers, Sharing product knowledge with customers, Providing recommendations to customers, Managing financial transactions and processing payments, Preparing merchandise and designing displays, Maintaining clean and tidy space, Assisting with inventory, Handling refunds and returns, Handling customer complaints, Processing newly received shipments, Alerting management of potential security issues, Creating positive customer experience and work environment
Accounts Receivable Clerk
Paash Technologies
07.2020 - 06.2022
- Managed approximately 30 incoming calls, emails, and faxes per day from customers.
- Improved cash flow by streamlining the invoicing process and implementing a more efficient payment tracking system.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Enhanced financial reporting accuracy by reconciling the accounts receivable ledger with the general ledger monthly.
- Collaborated with the sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
- Assisted in annual audit preparation, ensuring accurate representation of accounts receivable records and compliance with accounting standards.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Education
PG Diploma - International Business
Manitoba Institute Of Trade And Technology
Winnipeg, MB04.2024
Master of Science - Inorganic Chemistry
Punjabi University
India07.2021
Bachelor of Science - Chemistry
Punjabi University
India05.2019
Skills
- Store maintenance
- Customer Engagement
- Cash Handling Accuracy
- Product Knowledge Expertise
- POS System Operation
- Inventory Control
- Team Collaboration
- Loss Prevention
- Account updating
- Data Collection
- Shipping and receiving
- Financial Analysis
Languages
English
Native or Bilingual
Timeline
Retail Store Associate
TJX Canada (Winners, Homesense & Marshall's)
07.2023 - Current
Accounts Receivable Clerk
Paash Technologies
07.2020 - 06.2022
PG Diploma - International Business
Manitoba Institute Of Trade And Technology
Master of Science - Inorganic Chemistry
Punjabi University
Bachelor of Science - Chemistry
Punjabi University
Similar Profiles
Tanima PandoveTanima Pandove
Retail Store Associate at TJX Canada (Winners, Homesense & Marshall's)Retail Store Associate at TJX Canada (Winners, Homesense & Marshall's)
Tanima PandoveTanima Pandove
Retail Store Associate at TJX Canada (Winners, Homesense & Marshall's)Retail Store Associate at TJX Canada (Winners, Homesense & Marshall's)
Poojitha PentareddyPoojitha Pentareddy
Assistant Manager at TJX Canada – Winners, Marshals, HomesenseAssistant Manager at TJX Canada – Winners, Marshals, Homesense