Tanika Kanwar

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Monitored workflow to improve employee time management and increase productivity.

1)Supervise, co-ordinate and schedule the activities of staff who prepare, portion, and serve food

2) Estimate and order ingredients and supplies required for meal preparation

3) Establish work schedules and procedures

4)Maintain records of stock and wastage

5) Train staff in job duties and sanitation and safety procedures

6)Supervise and check preparation of food items to meet the kettlemans standards

7) Ensure the food and service meet quality control standards

8) Deploy team members to their positions and supervise the floor during lunch and dinner service

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Cashier at Tim Hortons, Follow daily procedures and policies set out by the company, Works well in a team environment, Cash managing daily, Providing guest Services, Multitasking Ability, Cleaning duties performed daily.

• Cashier at Tim Hortons, Cleaning duties performed daily, Works well in a team environment, Customer Handling, Follow daily procedures and policies set out by the company.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.

• Manage Buffet, Dishwashing and Closing, Prepare and organize food for buffet, Working in the kitchen, Wash, Peel, Cut vegetables and fruit, Handle and store cleaning products, Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances, and equipment, Always maintain a clean station.