Tania Zavala
Half Moon Bay
Summary
Experienced Prepared Foods Supervisor with a proven track record in food safety, recipe development, and quality control. Committed to delivering high-quality products while enhancing customer satisfaction and managing efficient inventory levels.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Prepared Foods Supervisor
New Leaf Community Markets
Half Moon Bay
04.2009 - Current
- Supervised daily operations of prepared foods department.
- Coordinated production schedules to meet customer demand.
- Planned production schedules for prepared foods items based on forecasted demand.
- Trained staff on food safety protocols and best practices.
- Conducted quality checks on prepared foods for freshness and taste.
- Managed inventory levels for fresh ingredients and supplies.
- Maintained accurate records of inventories and evaluated stock levels.
- Developed new recipes based on seasonal ingredients and trends.
- Assisted in menu planning and development based on seasonality and customer preferences.
- Replenished and organized department supplies throughout each shift.
- Filled hot case and rotated stock for maximum sales and consumer safety.
- Delivered exceptional service to meet customers' prepared foods needs.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Resolved customer complaints in a timely manner according to company policy.
- Prepared products for retail sale by weighing and packaging specified amounts.
- Conducted regular meetings with staff members to discuss issues related to the department's operations; provided feedback on job performance; addressed any concerns raised by employees.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Analyzed weekly financial reports to monitor performance against goals; identified areas needing improvement; developed action plans accordingly.
- Peeled, chopped and sliced produce for use in cold and cooked items.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Some College (No Degree) - Medical Assisting
Canada College
Redwood City, CASkills
- Food safety
- Quality control
- Sanitation procedures
- Recipe development
- Inventory management
- Financial analysis
- Customer relationship management
- Problem solving
- Effective communication
- Bilingual
Languages
English
Professional
Spanish
Professional
Certification
ServSafe Food Manager Certification
Timeline
Prepared Foods Supervisor
New Leaf Community Markets
04.2009 - Current
Some College (No Degree) - Medical Assisting
Canada College