Summary
Overview
Work History
Education
Skills
Websites
References
References
Timeline
Generic

Tania Solodovnikova

Toronto,Canada

Summary

Customer-focused professional with over seven years in retail, specializing in optimizing back-of-house operations to enhance customer satisfaction and store efficiency. Demonstrated ability to manage complex projects from initiation to completion, ensuring alignment with organizational objectives. Proven skills in leading and motivating high-performing teams to achieve results in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Logistics Coordinator

Harry Rosen
Ottawa, Canada
09.2023 - 04.2025
  • Supported OMNI-channel fulfillment, inventory management, shipping, and account coordination for daily operations.
  • Analyzed logistics and sales reports to develop strategies and implement action plans addressing deficiencies.
  • Assisted store manager and sales team with administrative tasks, project management, and follow-ups.
  • Reviewed data to inform leaders on inventory flow and optimize stock levels.
  • Designed and implemented efficient layout for Harry Rosen stock rooms in collaboration with department managers.
  • Executed inventory management initiatives to enhance accuracy and reduce shrinkage.
  • Cultivated positive relationships with teams, customers, vendors, and service providers.
  • Participated in training events focused on sales performance, customer service, and logistics challenges.

Logistics Processor

Nordstrom
Ottawa, Canada
02.2022 - 07.2022
  • Managed shipments and stock receiving to ensure operational efficiency.
  • Collected KPI data and supported leadership in developing targeted action plans.
  • Processed e-commerce returns, applying critical thinking and loss prevention measures.
  • Coordinated with various departments to execute high-profile Nordstrom events, enhancing customer experience.
  • Trained and mentored new team members to foster skill development.
  • Finalized liquidation of a two-level, 157,000 sq. ft. Nordstrom store with a team of 15 under tight deadlines.

Order Fulfillment Associate

Hudson’s Bay (Queen Street Flagship)
Toronto, Canada
01.2018 - 01.2021
  • Fulfilled online orders with precision to elevate customer digital shopping experience.
  • Identified opportunities for operational improvement, supporting daily department goals.
  • Trained new associates to foster teamwork and enhance overall efficiency.
  • Promoted an inclusive, diverse, and positive workplace culture.

Education

Master’s Degree - Journalism

Far Eastern University
Russia
01.2004

Skills

  • Customer experience enhancement
  • Self-awareness
  • Leadership
  • Training and development
  • Effective communication
  • Process improvement

References

References available upon request.

References

References available upon request.

Timeline

Logistics Coordinator

Harry Rosen
09.2023 - 04.2025

Logistics Processor

Nordstrom
02.2022 - 07.2022

Order Fulfillment Associate

Hudson’s Bay (Queen Street Flagship)
01.2018 - 01.2021

Master’s Degree - Journalism

Far Eastern University

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Tania Solodovnikova