TANIA SIDHU
Mississauga,Canada
Summary
Customer-focused, organized, and detail-oriented professional with a background in hotel front desk operations and administrative support. Proven ability to handle high-pressure environments, multitask effectively, and deliver outstanding guest experiences. Passionate about hospitality, and adept at balancing guest satisfaction with operational efficiency.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
HOTEL PANORAMIQUE
07.2022 - 09.2024
- Performed accurate check-in/check-out procedures for domestic and international guests
- Handled multi-line telephone system; responded to inquiries and made reservations professionally and efficiently
- Liaised with housekeeping and maintenance to fulfill guest requests promptly
- Showcased property amenities to guests, enhancing the overall guest experience
- Maintained guest records and processed payments
Sales Associate & Front Desk Receptionist
PREET ELECTRICAL SERVICE
07.2021 - 03.2022
- Scheduled and confirmed appointments and maintained accurate calendars
- Delivered administrative support through document management and front-desk organization
- Provided friendly and professional customer service to walk-in clients and callers
- Assisted with data entry, documentation, and general office coordination
Education
Diploma - Computer Programming Analysis
Algonquin College
01.2024
Diploma - Programming Languages
01.2020
High School - undefined
01.2018
Skills
- Guest Service & Hospitality
- Reservation Systems & Check-in/Out Procedures
- Night Audit & Financial Reporting
- Cash Handling & Payment Processing
- Multi-Line Phone Operation
- Microsoft Office Suite
- Excellent Written & Verbal Communication
- Conflict Resolution & Active Listening
- Highly Organized, Detail-Oriented
- Fluent in English, Punjabi, Hindi
- Scheduling
- Data entry
- Office organization
ADDITIONAL
- Available for overnight shifts, weekends, and holidays
- Excellent stamina; able to stand for long periods
- Legally authorized to work in Canada
Timeline
Front Desk Receptionist
HOTEL PANORAMIQUE
07.2022 - 09.2024
Sales Associate & Front Desk Receptionist
PREET ELECTRICAL SERVICE
07.2021 - 03.2022
Diploma - Programming Languages
High School - undefined
Diploma - Computer Programming Analysis
Algonquin College
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