Tania Ramirez
London,ON
Summary
I have experience working in exchange programs, both as a participant and as a coordinator. My professional background includes roles in cleaning, costumer services, recreation and cooking, these position have taught me valuable lessons in hard work, and the ability to multitask efficiently.
Overview
7
7
years of professional experience
Work History
Costumer Service
Faco Consulting Group
Colombia
02.2020 - 07.2022
- Provided exceptional customer service and consistently performed quality services.
- Provided direct customer service and support for many commercial clients.
Seller of Education Programs
Interlatina Cúcuta Colombia SAS
Colombia
09.2018 - 11.2020
- Provided customers with information on the different education programs that the company offer, looking the profile of the client , and choosing together the best option for them.
- Offer guidance on scholarship and funding opportunities.
- Assist student la with preparing and submitting necessary application documents, such as application forms, motivation letters and references.
- Organize and coordinate pre-departure activities, such as orientations, information session.
- Keep in touch with students during their stay abroad to ensure they adapt well.
Housekeeper, Cooking and Recreation
Yogi Bear’s Jellystone Park Barton Lake
Fremont, Indiana
04.2018 - 08.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Prepare fast food and ice cream.
Housekeeper, Cooking and Recreation
Yogi Bear’s Jellystone Park Barton Lake
Fremont L, Indiana
04.2017 - 09.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Prepare fast food and ice cream.
Au Pair ( Baby Sitter)
Cultural Care Au Pair, USA - Au Pair
Jacksonville, Florida
01.2015 - 01.2016
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Supervise and monitor the safety of children.
- Feed children and ensure they eat healthy and balanced diets.
- Maintain a clean and orga ized environment in children’s rooms and play areas.
- Help with homework and school assignments.
Education
Industrial Engineering - I Did 8 Semesters.
Francisco De Paula Santander
Colombia Skills
- Ability to build and maintain relationships ñ
- Strong empathy and understanding of other’s needs
- Attention to detail and ability to multitask effectively
- Ability to quickly adjust to new environments and changes
Languages
English
Elementary
Timeline
Costumer Service
Faco Consulting Group
02.2020 - 07.2022
Seller of Education Programs
Interlatina Cúcuta Colombia SAS
09.2018 - 11.2020
Housekeeper, Cooking and Recreation
Yogi Bear’s Jellystone Park Barton Lake
04.2018 - 08.2018
Housekeeper, Cooking and Recreation
Yogi Bear’s Jellystone Park Barton Lake
04.2017 - 09.2017
Au Pair ( Baby Sitter)
Cultural Care Au Pair, USA - Au Pair
01.2015 - 01.2016
Industrial Engineering - I Did 8 Semesters.
Francisco De Paula Santander