Tania Massoomzadeh

• Customer Service & Communication: Facilitated patient interactions, addressing inquiries, scheduling appointments, and managing front desk operations to ensure a seamless experience and high patient satisfaction.
• Administrative Excellence: Managed scheduling, records, billing, and insurance processes with meticulous attention to detail, utilizing (ABELDent and Lighthouse 360 ,software to improve office efficiency and patient flow.
• Multitasking & Time Management: Expertly coordinated patient care and administrative tasks in a fast-paced environment while maintaining high-quality standards and efficiency.
• Problem-Solving & Conflict Resolution: Proactively addressed patient concerns and resolved conflicts, enhancing service delivery and patient satisfaction.
• Technical Proficiency: Proficient in dental management software for scheduling and billing, adapting quickly to new technologies.
• Commitment to Patient Care: Delivered personalized care, collaborating closely with clinical teams to optimize patient outcomes and satisfaction.

• Comprehensive Dental Assistance

Skilled in supporting a wide range of dental procedures, including general dentistry, endodontics, and oral surgery, with a strong focus on patient comfort and adherence to sterilization protocols.

• Advanced Technology & Equipment Utilization

Proficient in using advanced dental technologies such as iTero scanner, Solea laser, and implant equipment setup, enhancing patient care and treatment precision.

• Health & Safety Compliance

Diligent in adhering to sterilization and infection control protocols, ensuring a safe, hygienic, and efficient dental office environment.

• Radiography & Imaging Expertise

Experienced in dental radiography, from preparing X-rays to ensuring high-quality images for diagnostic purposes, supporting accurate treatment planning.

• Patient-Centered Care

Dedicated to offering empathetic, individualized care that reduces patient anxiety and fosters a positive, comfortable experience throughout treatment.

• Collaborative & Multilingual Communication

Works effectively in team environments with dentists, hygienists, and staff, and communicates fluently in English, Farsi, and conversational French.