Tania Mahdavi
San Diego
Summary
Experienced with healthcare procedures and restaurant service. Utilizes strong organizational skills to maintain efficient customer interactions and support patient care. Knowledge of food service etiquette and clinical protocols ensures smooth coordination and effective results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Joy Wellness Partners
11.2023 - Current
- Provide compassionate care and support to patients, address their concerns and create a comfortable and positive patient experience.
- Check patients in, record vital signs, obtain medical histories and patient symptoms.
- Assist providers with sterile medical procedures, scribe during musculoskeletal ultrasounds, perform phlebotomies, administer injections.
- Educate patients on treatment plans and medications, complete follow-up calls post-treatment, maintain and update EHR.
- Prepare examination rooms, restock clinic, order patient prescriptions.
Hospitality Team Member
Mendocino Farms
01.2022 - 09.2022
- Collaborated with 4 various team members to meet guests' requests.
- Tracked guest satisfaction surveys to recognize trends and create action plans for improving guest services.
- Increased customer service ratings significantly through personable service.
- Collaborated with maintenance, housekeeping and security teams to resolve requests and issues efficiently.
- Served orders to guests, cleaned tables, washed dishes, ensured restaurant remained sanitary and welcoming for guests.
Cashier/Delivery Specialist
Cravings Grill
06.2019 - 09.2022
- Greet guests upon arrival.
- Take orders and ensure that their meals come out at a reasonable time and guarantee customer satisfaction.
- Help out patiently if any dissatisfaction occurs with orders
- Managed multiple tables simultaneously while maintaining a calm and professional demeanor.
- Clean cafe, assemble snacks on counter, and ensure place is clean for following day.
Education
No Degree -
University of Barcelona
Barcelona, SpainBachelor of Science - Public Health With Medicine Science Concentration
University of California - San Diego
La Jolla, CA03-2026
Skills
- Patient care
- Safety protocols and procedures
- Time Management
- Empathy
- Multitasking
- Attention to Detail
- Professionalism
Certification
- EMT
- BLS
- Food Worker License
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Spanish
Elementary
A2
Timeline
Medical Assistant
Joy Wellness Partners
11.2023 - Current
Hospitality Team Member
Mendocino Farms
01.2022 - 09.2022
Cashier/Delivery Specialist
Cravings Grill
06.2019 - 09.2022
Bachelor of Science - Public Health With Medicine Science Concentration
University of California - San Diego
No Degree -
University of Barcelona