- Watching Movies and TV Shows
- Gym Workouts
- Reading
- Embracing outdoor adventures such as out 4 wheeling or just long walk
Tania Lines
Point De Bute,NB
Summary
Motivated Assistant Manager promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
25
25
years of professional experience
Work History
Housekeeper
Coastal Inn And Suites
06.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Handled requests for extra linens, toiletries and other supplies.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
Assistant Store Manager
Tim Hortons
02.2002 - 04.2023
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Handled scheduling for store shifts to achieve adequate staffing.
- Directed all day-to-day operations of [Type] facility to provide safe and enjoyable guest experience.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
Cashier
Hangers clothing
05.2000 - 06.2022
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Inspected store products for damage and obtained item replacements for customers.
- Recommended complementary and discounted items to customers to increase sales.
- Processed sales transactions to prevent long customer wait times.
- Processed refunds for worn, damaged and broken merchandise.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Trained new team members in cash register operation, stock procedures and customer services.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Worked closely with front-end staff to assist customers.
- Directed cleaning, trash removal and sanitation procedures to keep aisles and register area organized.
Education
GED -
Tantramar Regional High School
Sackville, NB05.1996
Skills
- Customer Service Management
- POS Systems
- Shift Scheduling
- Policy Development and Enforcement
- Recruitment and Hiring
- Decision Making
- Hiring and Training
- Team Leadership
- Retail Operations
- Inventory Control
- Employee Motivation
- Staff Scheduling
- Problem-Solving
- Management Team Building
- Team Building and Leadership
- Teamwork
- Housekeeping
- Customer service
Education and Training
other
Interests
Timeline
Housekeeper
Coastal Inn And Suites
06.2023 - Current
Assistant Store Manager
Tim Hortons
02.2002 - 04.2023
Cashier
Hangers clothing
05.2000 - 06.2022
GED -
Tantramar Regional High School
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