Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Lead Barista
CAJE
05.2024 - 04.2025
Maintained accurate inventory counts to meet customer demands and sustain operations.
Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
Optician
GV Optical
04.2024 - 08.2024
Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
Concierge
Viansa Winery
05.2022 - 08.2023
Assisted in arranging wine tasting reservations upon guest request
Provided quick and efficient clearing of tables between courses.
Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
Expedited food to tables to assist servers during busy periods.
Receptionist
CCSalon
06.2020 - 08.2021
Served visitors by greeting, welcoming and directing to appropriate personnel.
Answered and directed incoming calls using multi-line telephone system.
Ensured that all salon supplies were stocked and ordered additional items when needed.
Updated customer records to ensure accuracy of data entered into database.
Organized online bookings and processed online payments using software.