Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tania Kennedy

North Vancouver,BC

Summary

As a well-organized and outgoing individual with great communication skills I have a lot to offer. Aside from my professional design skills, I have been an active member of my children's elementary school PAC for five years, assuming the role as Co-Chair this last year. Being on the PAC has allowed me to immerse myself in fundraisers/functions, the hot lunch program and the progression of school enhancements, such as an outdoor learning space and new playground area.

Overview

26
26
years of professional experience

Work History

Interior Designer

Self Employed
05.2006 - Current
  • Designed floor plans, elevations, and material selections for review and presentation.
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
  • Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
  • Collaborated with architects and contractors to ensure seamless integration of design elements.

CSR and Interior Design Consultant

Benjamin Moore
04.2005 - 03.2020
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly
  • Assisted with in-store design service
  • Balanced end of day sales
  • Placed orders for colour chips and brochures
  • Assisted with month end
  • Tinted paint manually

Financial Services Representative

HSBC Bank
09.2001 - 02.2004
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Processed customer transactions promptly, minimizing wait times.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Counted and packaged currency and coins.
  • Provided customer records, account statements and copies of checks.
  • Counted, verified and handled bank deposits
  • Verified customers identities when withdrawals were requested.

Fast Food Cashier

McDonald's Restaurant
06.1998 - 08.2001
  • Accurately handled cash register transactions while providing excellent customer service.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Improved operational efficiency by assisting with opening/closing tasks such as restocking supplies or cleaning equipment thoroughly after each shift.
  • Prepared food orders accurately and efficiently, adhering to strict quality control standards.
  • Organized and managed children's birthday parties

Education

Diploma - Interior Decorating

CHOICES Program
Vancouver, BC
01.2006

Management Certificate - Interior Design

BCIT
Burnaby, BC
12.2004

High School Diploma -

Sutherland Secondary
North Vancouver, BC
06.2001

Skills

  • Open communication
  • Outgoing personality
  • Listening to individual needs
  • Creating trust
  • Approachable
  • Interior design/styling
  • Furniture selection
  • Space Planning
  • Color theory
  • Drafting
  • Textile understanding
  • Vendor Sourcing
  • Sales expertise

Languages

Italian
Elementary

Timeline

Interior Designer

Self Employed
05.2006 - Current

CSR and Interior Design Consultant

Benjamin Moore
04.2005 - 03.2020

Financial Services Representative

HSBC Bank
09.2001 - 02.2004

Fast Food Cashier

McDonald's Restaurant
06.1998 - 08.2001

Diploma - Interior Decorating

CHOICES Program

Management Certificate - Interior Design

BCIT

High School Diploma -

Sutherland Secondary

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Tania Kennedy