Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tania Jasso

North Edwards

Summary

History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable offering unmatched customer service and workplace focus. Committed and hardworking with ability to learn quick on the job. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Reliable employee seeking a position. Offering excellent communication and good judgment. Reliable offering strong multitasking, problem-solving and communication skills. Patient and willing to work even when not scheduled, if possible. I am hardworking, reliable, honest, dedicated and an excellent team worker, always willing to learn more and work hard.

Overview

8
8
years of professional experience

Work History

Cashier

Boron Food Mart
05.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Maintenance Crew Member

Quality Commercial Cleaning
07.2022 - 05.2023
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
  • Trained new maintenance personnel to safely and properly use equipment and tools and apply best practices.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Properly handled, transported, and disposed of recycled materials.

Cook/Waitress

Patricia Garcia
06.2021 - 04.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Used cash registers and credit card machines to cash out customers.

Mechanic Assistant

Italika
01.2021 - 05.2021
  • Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
  • Cleaned and organized work areas, tools and equipment to support productivity.
  • Promoted shop safety by cleaning work areas and removing hazardous materials.
  • Tested vehicles after repairs to verify performance, safety and functionality.
  • Performed oil changes, tire rotations and basic vehicle maintenance in alignment with customer requests.
  • Monitored inventory and reported parts and supply needs for prompt reordering.

Managing Director

Capeli Crepas & Deli
04.2016 - 02.2020
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Monitored and coordinated workflows to optimize resources.
  • Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

GED -

Muroc
North Edwards, CA.
12.2023

Skills

  • Refunds and Exchanges
  • Credit and Cash Transactions
  • Money Handling
  • Product and Service Sales
  • Staff Training
  • Cash Management
  • Cleaning and Sanitizing
  • Coaching and Mentoring
  • Verbal and Written Communication
  • Conflict Resolution
  • Facility Safety
  • Inventory Management
  • Customer Service Excellence
  • Adaptable and Flexible
  • Service Minded
  • Cooperative Attitude

Timeline

Cashier

Boron Food Mart
05.2023 - Current

Maintenance Crew Member

Quality Commercial Cleaning
07.2022 - 05.2023

Cook/Waitress

Patricia Garcia
06.2021 - 04.2023

Mechanic Assistant

Italika
01.2021 - 05.2021

Managing Director

Capeli Crepas & Deli
04.2016 - 02.2020

GED -

Muroc
Tania Jasso