Human Resources Business PartnerDirector of Human Resources
Work Type
Full TimeConsultingContract Work
Location Preference
HybridRemoteOn-Site
Location:
Toronto, ON, CA
Open to relocation:
No
Minimum Desired Compensation
$150000/yr
Important To Me
Personal development programs
2
Languages
23
years of professional experience
Strategic HR leader overseeing full-cycle people operations, including talent acquisition, employee relations, compensation, compliance, and organizational development. Applies workforce analytics and process redesign to strengthen governance and decision-making. Improves operational scalability in regulated and bilingual environments aligned with executive priorities.
Work History
Human Resources Director
2 Years 6 Months
Bloomstar | Toronto, ON | 05.2024 - Current
Directed full HR portfolio, including talent acquisition, employee relations, workforce planning, compensation, compliance, health and safety, and organizational development, aligning people programs with business objectives
Led annual compensation planning and salary administration to ensure market competitiveness, internal equity, and strategic workforce investment within fiscal constraints
Developed multi-jurisdictional HR governance frameworks for policy, compliance controls, mandatory training, and risk management, improving organizational accountability and regulatory readiness
Provided bilingual English/Spanish HR leadership and executive counsel for LATAM operations, strengthening leadership capability and alignment across diverse teams
Human Resources & Administration Director
4 Years
RPIA | Toronto, ON | 01.2019 - 01.2023
Modernized HR operations through workforce analytics, process redesign, automation, and digital HR technologies, improving scalability and executive decision-making
Directed full employee lifecycle, including talent acquisition, onboarding, performance management, compensation, benefits, employee relations, policy development, and compliance, fostering a cohesive workforce
Coached employees, managers, and executives to strengthen leadership effectiveness and facilitate career development aligned with organizational change initiatives
Secured Great Place to Work certification through engagement, wellness, communication, and culture initiatives, resulting in employee survey scores above 85%
Chaired Health & Safety and Business Continuity Planning Committees, implementing strategies that ensured operational resilience and continuity during COVID-19
Internal Operations Manager
2 Years
RPIA | Toronto, ON | 01.2017 - 01.2019
Optimized enterprise HR platforms for onboarding, performance, and learning to enhance operational scalability and employee experience
Streamlined procurement processes and governance to reduce operational costs by 40%
Developed workforce analytics and executive reporting that improved visibility into talent outcomes and organizational performance
People Operations Coordinator
6 Years
CIBC Digital | Toronto, ON | 01.2011 - 01.2017
Facilitated growth of CIBC Digital group from 40 to 200 employees through onboarding, training, and workforce support initiatives
Coordinated onboarding for CIBC Digital employees across people operations workflows.
Updated and organized employee records in HR systems for CIBC Digital teams. in HR systems for CIBC Digital teams.
Supported payroll and benefits inquiries for CIBC Digital staff.
Branch Manager / District Operations Administrator
7 Years
CIBC | Toronto, ON | 01.2004 - 01.2011
Led branch operations, employee development, customer experience, and regulatory compliance within a highly regulated banking environment
Collaborated with district leadership to improve workforce planning, operational governance, and regulatory compliance across multiple Downtown Toronto branches
Developed employees through coaching and performance management initiatives, aligning individual growth with organizational goals
Education
Certificate - Human Resources Management
York University School of Continuing Studies | Toronto | 01-2024
Skills
HR strategy
HR policy development
Strategic HR leadership
HR compliance
Compensation and rewards
Performance management
Succession planning
Workforce analytics
Organizational effectiveness
Employee engagement
Organizational transformation
HRIS transformation
Leadership development
Accomplishments
Enabled RPIA's growth from 45 to 110 employees as Assets Under Management rose from $4B to $8.5B.
Reduced Bloomstar labour costs 10% year-over-year through workforce planning and resource optimization.
Cut RPIA operating expenses 40% through procurement optimization, stronger governance, and process improvements.
Secured Great Place to Work certification at RPIA, with employee survey scores above 85%
Built Health & Safety, training, compliance, and policy frameworks at RPIA and Bloomstar, strengthening governance, regulatory compliance, and operational excellence
Affiliations
Member- Human Resources Professionals Association
Languages
English
C2
Proficient
Spanish
C2
Proficient
Timeline
Human Resources Director
Bloomstar
05.2024 - CurrentRead More
Human Resources & Administration Director
RPIA
01.2019 - 01.2023Read More
Internal Operations Manager
RPIA
01.2017 - 01.2019Read More
People Operations Coordinator
CIBC Digital
01.2011 - 01.2017Read More
Branch Manager / District Operations Administrator