Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tania Ghollasimoud

Toronto,Canada

Summary

Aspiring dental professional with a strong passion for combining science, artistry, and patient care. Over five years of diverse experience in dental settings, healthcare, and customer service, including shadowing dentists, assisting in patient care at LifeLabs, and volunteering in community outreach programs. Demonstrates resilience, precision, and exceptional interpersonal skills developed through overcoming challenges as a first-generation immigrant and excelling in academic and professional environments. Committed to delivering compassionate, high-quality care and making a positive impact in dentistry.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Associate

Village Juicery
03.2023 - Current
  • Assembled custom-made specialty food and drinks.
  • Ensured checkout area stayed well-maintained.
  • Handled sales transactions with precision and speed.
  • The balanced cash drawer after every shift, and prepared daily sales reports.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Recommended, selected and located merchandise based on customer desires.

Shadowing and Reception Assistance

Amirad Family Dentistry
02.2023 - 12.2024
  • Observed various dental procedures and learned about patient care, treatment planning, and clinical practice.
  • Helped handle and sanitize instruments.
  • Assisted the receptionist with managing patients and making follow-up calls.
  • Entered patient information and updated their records accurately using ABELDent software.
  • Contacted insurance companies to verify patient coverage, and assisted with processing claims.

Volunteer

St. John Mission
12.2022 - 04.2024
  • Helped with meal services and supply distribution.
  • Conducted outreach to connect vulnerable individuals with essential resources.
  • Collaborated with other volunteers to create a positive work environment.
  • Communicated effectively with diverse groups to build connections.
  • Provided assistance to staff in the daily operations of the organization.

Lab Assistant

LifeLabs
06.2021 - 10.2022
  • Supervised in-person and virtual COVID-19 testing, ensuring accuracy and compliance with health guidelines.
  • Performed nasal and oral swab specimen collection with professionalism, and adhered to strict hygiene protocols.
  • Accurately recorded and maintained patient information in compliance with confidentiality standards.
  • Educated patients on COVID-19 prevention, symptoms, and next steps following test results.
  • Conducted regular equipment checks to ensure all testing materials met quality standards for accurate results.

Customer Service Representative

Walmart
04.2020 - 05.2021
  • Addressed and promptly resolved customer inquiries, complaints, and issues to enhance the shopping experience
  • Assisted customers in resolving problems with returns and online orders.
  • Ensured all transactions were processed accurately and efficiently, adhering to company procedures.
  • Supported team members during peak hours to help manage a high customer volume.
  • Implemented and enforced company policies, procedures, and safety standards among front-end staff.
  • Contacted customers about potential service upgrades, new services and account changes.

Cashier

Walmart
04.2019 - 04.2020
  • Greeted customers, provided excellent service, and answered inquiries about products, pricing, and store policies.
  • Efficiently operated the cash register, scanned items, and processed payments.
  • Carefully bagged purchased items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Coordinated with other departments and colleagues to maintain smooth store operations.

Server

Dunk’n Dip
12.2017 - 03.2019
  • I greeted customers, provided menus, and assisted in making recommendations.
  • Accurately took and processed customer orders while coordinating with kitchen staff to ensure timely preparation.
  • Followed food safety and hygiene protocols to ensure a clean and safe dining environment.
  • Creatively designed desserts to enhance visual appeal.
  • Prepared and customized specialty drinks.
  • Managed transactions with precision, including cash and card payments.
  • Assisted in training new servers.

Education

B.Sc. - Honours Biomedical Science

York University
04-2025

Advanced Diploma - Arts and Science - University Transfer

Seneca College
04-2020

Skills

  • Detail-Oriented
  • Interpersonal skills
  • Collaboration
  • Time management
  • Strategic data analysis
  • Effective Conflict Management
  • Adaptability
  • Cultural Competence
  • Public Speaking

Certification

  • Young Artist Reward
  • Puma 5K Run
  • Student Leadership in Prosthodontic Associates Center for Excellence (PACE)
  • York University Student Scholarship

Timeline

Sales Associate

Village Juicery
03.2023 - Current

Shadowing and Reception Assistance

Amirad Family Dentistry
02.2023 - 12.2024

Volunteer

St. John Mission
12.2022 - 04.2024

Lab Assistant

LifeLabs
06.2021 - 10.2022

Customer Service Representative

Walmart
04.2020 - 05.2021

Cashier

Walmart
04.2019 - 04.2020

Server

Dunk’n Dip
12.2017 - 03.2019

B.Sc. - Honours Biomedical Science

York University

Advanced Diploma - Arts and Science - University Transfer

Seneca College

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Tania Ghollasimoud