Tania Ekrami
Thornhill,ON
Summary
Results-driven banking professional with one year of experience as a Teller. Proven ability to handle cash transactions accurately and efficiently, while delivering excellent customer service. Demonstrated aptitude for learning and adapting quickly in a fast-paced banking environment. Proficient in using financial software and maintaining a balanced cash drawer. Seeking a Teller position to leverage hands-on experience and contribute to the success of your institution.
Overview
6
6
years of professional experience
Work History
Cashier
Coach Fashion Brand
04.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Fulfillment Manager Assistant
Nordstrom
10.2021 - 03.2022
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
Customer Service Representative
Pasargad Bank
07.2018 - 05.2019
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
- Maintained friendly and professional customer interactions.
Education
Bachelor of Arts - Psychology
Toronto Metropolitan University
Toronto06.2025
Skills
- Cash Handling
- Customer Service
- Attention to Details
- Communication
- Financial Software
- Time Management
- Problem Solving
- Mathematical Proficiency
- Cross-Selling
- Trust Worthiness
Languages
English
Full Professional
Persian
Native or Bilingual
Turkish
Elementary
Arabic
Elementary
Timeline
Cashier
Coach Fashion Brand
04.2022 - Current
Fulfillment Manager Assistant
Nordstrom
10.2021 - 03.2022
Customer Service Representative
Pasargad Bank
07.2018 - 05.2019
Bachelor of Arts - Psychology
Toronto Metropolitan University
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