Tania Easton
Bowmanville,Canada
Summary
Dynamic professional with a proven track record at IBW Surveyors Ltd., excelling in staff coordination and problem-solving. Successfully implemented efficient procedures, enhancing service quality and client satisfaction. Adept in administrative support and organization, with primary focus on fostering a collaborative work environment.
Overview
19
19
years of professional experience
Work History
Business Services Supervisor
IBW Surveyors Ltd.
Bowmanville, Ontario
08.2022 - Current
- Supervised daily operations to ensure service quality and efficiency.
- Coordinated staff schedules to optimize resource allocation and workflow.
- Managed customer inquiries and resolved issues to maintain client satisfaction.
- Fostered a collaborative team environment through regular communication and feedback.
- Implemented policies and procedures for efficient management of business services resources.
- Implemented process improvements to enhance team productivity and service delivery.
- Coordinated with other departments to ensure successful completion of projects.
Administrative Assistant
IBW Surveyors Ltd.
Bowmanville, Ontario
05.2022 - 08.2022
- Assisted in the development of office procedures to improve efficiency.
- Maintained electronic filing systems for easy access to important documents.
- Handled customer inquiries and provided support for various administrative tasks.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
Home Daycare Owner/Provider
Tania Easton's Home Daycare
Bowmanville, Canada
04.2007 - 05.2022
- Time Management
- Coordination and Teamwork
- Problem-Solving
- Experience using Google Docs, Excel, TurboTax, and Microsoft Office
- Balanced schedules
- Developed and maintained budget spreadsheets, annual taxes, accounts payable, and prepared and issued tax receipts to parents.
Education
School-Age Care Programming - Education
Durham College
Oshawa, ON05.1997
Early Childhood Educator - Education
Durham College
Oshawa, ONSkills
- Problem Solving
- Staff coordination
- Staff development
- Administrative support
- Team development
- Training documents
- Organization and Attention to Detail
References
References available upon request.
Timeline
Business Services Supervisor
IBW Surveyors Ltd.
08.2022 - Current
Administrative Assistant
IBW Surveyors Ltd.
05.2022 - 08.2022
Home Daycare Owner/Provider
Tania Easton's Home Daycare
04.2007 - 05.2022
School-Age Care Programming - Education
Durham College
Early Childhood Educator - Education
Durham College