Summary
Overview
Work History
Education
Skills
References
Timeline
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Tania Easton

Bowmanville,Canada

Summary

Dynamic professional with a proven track record at IBW Surveyors Ltd., excelling in staff coordination and problem-solving. Successfully implemented efficient procedures, enhancing service quality and client satisfaction. Adept in administrative support and organization, with primary focus on fostering a collaborative work environment.

Overview

19
19
years of professional experience

Work History

Business Services Supervisor

IBW Surveyors Ltd.
Bowmanville, Ontario
08.2022 - Current
  • Supervised daily operations to ensure service quality and efficiency.
  • Coordinated staff schedules to optimize resource allocation and workflow.
  • Managed customer inquiries and resolved issues to maintain client satisfaction.
  • Fostered a collaborative team environment through regular communication and feedback.
  • Implemented policies and procedures for efficient management of business services resources.
  • Implemented process improvements to enhance team productivity and service delivery.
  • Coordinated with other departments to ensure successful completion of projects.

Administrative Assistant

IBW Surveyors Ltd.
Bowmanville, Ontario
05.2022 - 08.2022
  • Assisted in the development of office procedures to improve efficiency.
  • Maintained electronic filing systems for easy access to important documents.
  • Handled customer inquiries and provided support for various administrative tasks.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Maintained office supplies inventory by checking stock to determine inventory level.

Home Daycare Owner/Provider

Tania Easton's Home Daycare
Bowmanville, Canada
04.2007 - 05.2022
  • Time Management
  • Coordination and Teamwork
  • Problem-Solving
  • Experience using Google Docs, Excel, TurboTax, and Microsoft Office
  • Balanced schedules
  • Developed and maintained budget spreadsheets, annual taxes, accounts payable, and prepared and issued tax receipts to parents.

Education

School-Age Care Programming - Education

Durham College
Oshawa, ON
05.1997

Early Childhood Educator - Education

Durham College
Oshawa, ON

Skills

  • Problem Solving
  • Staff coordination
  • Staff development
  • Administrative support
  • Team development
  • Training documents
  • Organization and Attention to Detail

References

References available upon request.

Timeline

Business Services Supervisor

IBW Surveyors Ltd.
08.2022 - Current

Administrative Assistant

IBW Surveyors Ltd.
05.2022 - 08.2022

Home Daycare Owner/Provider

Tania Easton's Home Daycare
04.2007 - 05.2022

School-Age Care Programming - Education

Durham College

Early Childhood Educator - Education

Durham College

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Tania Easton