Tania Dutta

• Adeptly led teams and managed entire project lifecycles, delivering exceptional results.
• Leveraged proven frameworks and methodologies, conducted in-depth research and analysis, fostered collaboration with subject matter experts, effectively engaged clients and stakeholders, and produced impactful reports.
• Comprehensive project management encompassing strategic planning, risk mitigation, financial management, resource allocation, and performance measurement, ensuring successful project outcomes from initial scope definition to post-execution evaluation.

Select Projects:

• Digital Strategy, Governance and Roadmap: Delivered a Digital Strategy and Governance for a key government client in the post-pandemic era, imbibing lessons learnt from lock-down challenges and outlining over 50 key digitization, cost reducing and access enhancing initiatives.
• Health Information Exchange System and Change Management: Managed a transformative initiative to establish and execute the change management strategy for a National Health Information Exchange (HIE) Platform as a cornerstone of an Integrated Health System.
• Feasibility Study for a new Health Tech Company: Led the feasibility including a deep-dive on the current state, global benchmarking and best practices analysis, identifying opportunities for the new Health Tech company, and developing comprehensive financial and business plans.

• Responsible for managing the Virtual Care and Telehealth products - from requirements elicitation, ideation, development, implementation, and measurement to innovation and pipeline development ensuring adherence to client requirements and end-user needs.
• 
  
• Developed comprehensive documentation outlining system architecture, functionality, and troubleshooting procedures.
• Designed custom applications , improving patient retention and satisfaction, reducing physician wait times and increasing overall productivity.
• Identified and resolved technical issues quickly, minimizing disruptions to operations and maintaining high service levels.
• Ensured timely and accurate report delivery by implementing robust SLAs and quality control measures.

• Business Analyst in a team of 30+ cross-functional professionals for a Revenue Cycle Management Product in an Agile Environment.
• Contributed to the successful completion of multiple sprints, ensuring timely delivery of project milestones by facilitating daily stand-ups, grooming user stories, validating test cases, providing prompt feedback to queries and driving client presentations for acceptance tests.
• Facilitated working sessions with the client for systems requirement elicitation, query solving, training and demonstration of existing and new features developed in the product.
• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Developed high-quality documentation to support training efforts, helping end-users fully understand new systems and procedures.
• Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.