TANIA DOMINGUEZ
Vancouver,BC
Summary
- Reliable, organized and responsible professional seeking for new project and opportunity of grow professionally, experience in different areas that teached positive things. Driven to solve problems and high pressure environment.
- Resourceful and experienced worker offering expertise in customer service. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Wagner’s European fabricare, Delta
Surrey, Vancouver , BC
11.2022 - Current
- Customer service, answering phone calls, schedule appointments, giving information, attending billing, answering emails and planning routes for drivers.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Maintained and updated office records, both digital and physical.
Sales Associate
Vision Works
North Vancouver, BC
10.2022 - 11.2022
- Helping customers with information, entry data, customer service was the principal activity showing them optical items and best option for optical condition.
- Monitored service after sale and implemented quick and effective problem resolutions
- Assessed customer needs and utilized suggestive selling techniques to drive sales
Waitress
Maharaja Restaurant
Surrey, BC
07.2022 - 09.2022
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
Waitress /Bartender Trainer
Salsa & Guacamole
Surrey, BC
05.2022 - 06.2022
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Customer Service Representative
Alorica group
Puebla, Mexico, MX
11.2021 - 03.2022
- Telephone custom assistance
- Solving problems by calls or messages in English, doing some reports and looking for best solutions and getting feedback to get better.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Trade Trainee
Faurecia
Puebla, Mexico, MX
03.2021 - 07.2021
- Professional practices
- Customer area (trade), merchandise classification, regulation based on Mexican trade law, taxes orders, SAP, HTS management
- Classification area works in procedure for import and export of specific goods.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Kitchen Staff Member
Merrie Woode Camp
Sapphire, North Carolina, USA
05.2019 - 08.2019
- Monitored inventory deliveries to minimize product losses and prep for service.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Followed recipes and chef instructions to prepare food correctly.
Kitchen Staff Member
Lakota Camp
Wurtsboro, New York, USA
06.2018 - 08.2018
- Sanitized dining ware and kitchen equipment according to health code standards.
- Learned other teammates' work tasks to train as backup.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Education
No Degree - International Business Management/ Hospitality
Cornerstone College
Vancouver, BC10.2024
Bachelor of International trade - International Trade
University BUAP
Puebla, Mexico08.2021
Skills
- Continuous improvement
- Work under pressure
- Team work
- Honesty
- Quality work
- Initiative and creative
Languages
- English/ Professional
- Spanish/ Native
- German/ Intermediate
- French/ Basic
Timeline
Administrative Assistant
Wagner’s European fabricare, Delta
11.2022 - Current
Sales Associate
Vision Works
10.2022 - 11.2022
Waitress
Maharaja Restaurant
07.2022 - 09.2022
Waitress /Bartender Trainer
Salsa & Guacamole
05.2022 - 06.2022
Customer Service Representative
Alorica group
11.2021 - 03.2022
Trade Trainee
Faurecia
03.2021 - 07.2021
Kitchen Staff Member
Merrie Woode Camp
05.2019 - 08.2019
Kitchen Staff Member
Lakota Camp
06.2018 - 08.2018
No Degree - International Business Management/ Hospitality
Cornerstone College
Bachelor of International trade - International Trade
University BUAP
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