Tania Chakravarty
Toronto,ON
Summary
Driven professional with a proven track record at Citi College, adept in office administration and customer service. Excelled in handling sensitive data and boosting sales revenue through effective communication and relationship-building skills. Demonstrated exceptional organizational abilities and teamwork, contributing to enhanced client satisfaction and operational efficiency.
Overview
1
1
Certification
Work History
Secretary
Citi College
2022.07 - 2022.12
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Sales Representative Volunteer
House Of Dwir
2022.09 - 2022.09
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Bachelor of Design - Graphic Design
OCAD University
Toronto, ON06.2024
High School Diploma -
Pickering High School
Ajax, ON06.2018
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Teamwork and Collaboration
- Excellent people skills
Languages
English
Native or Bilingual
Certification
- FASHION DESIGN WORKSHOP Training - Toronto Fashion Academy
Timeline
Sales Representative Volunteer
House Of Dwir
2022.09 - 2022.09
Secretary
Citi College
2022.07 - 2022.12
Bachelor of Design - Graphic Design
OCAD University
High School Diploma -
Pickering High School
- FASHION DESIGN WORKSHOP Training - Toronto Fashion Academy
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