Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
Generic

Tania Castro-Davila

Brampton,ON

Summary

Dedicated and results-driven university undergraduate with a proven track record of exceptional customer service, sales, and marketing proficiency. Seeking a challenging opportunity where my work ethic can contribute to organizational success. Committed to delivering outstanding performances and exceeding expectations, I am poised to make valuable contributions to a team-oriented and forward-thinking organization.

Overview

4
4
years of professional experience

Work History

Sales Associate

Playtime Toys
Brampton, ON
07.2020 - Current
  • Greeted customers and provided exceptional customer service.
  • Maintained accurate records of inventory levels and sales data to ensure optimal product availability.
  • Assisted customers in locating desired items and provided advice on product features.
  • Processed incoming shipments quickly and accurately, ensuring all products were correctly labeled, priced, and stocked on shelves.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Server

More Thai
Mississauga, ON
06.2021 - 11.2022
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Sales Associate

Zara
Mississauga, ON
11.2019 - 03.2020
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Demonstrated product features and benefits for customers' needs.
  • Upsold additional items based on customer interests and needs.
  • Maintained cleanliness of store environment including floors, windows, displays.

Education

Bachelor of Arts - Environment And Urban Sustainability

Toronto Metropolitan University
Toronto, ON
06-2025

Skills

  • Order Management
  • POS operation
  • Professional Appearance
  • Merchandise Display
  • Language Proficiency in Spanish
  • Presentation Skills
  • Customer Service
  • GIS Mapping and Analysis

References

Justine Geroche (Community Garden Coordinator at The Stop Community Food Centre) -  416-887-6048 / justine@thestop.org

Elizabeth Rogue (Playtime Toys Store Manager) - 416-580-8399

Affiliations

10 Metre Microgreens Social Enterprise

Toronto, ON

  • Training in microgreens production at The Stop Community Food Centre
  • A 17 week community program that calls attention to emergency food access in Toronto
  • Focuses on growing sustainable and nutritious food for The Stop's farmers market at Wychwood Barns

Timeline

Server

More Thai
06.2021 - 11.2022

Sales Associate

Playtime Toys
07.2020 - Current

Sales Associate

Zara
11.2019 - 03.2020

Bachelor of Arts - Environment And Urban Sustainability

Toronto Metropolitan University

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Tania Castro-Davila