Tania Burg

Enhanced client satisfaction through empathetic communication and a focus on individual challenges. Collaborated with families to support recovery and strengthen relationships. Guided clients in developing coping skills and strategies while educating them about community resources for empowerment. Conducted progress assessments and reported findings to authorities. Developed and facilitated group therapy sessions to foster social support, skill-building, and healthier coping mechanisms. Engaged in ongoing professional development to stay current with best practices in counseling.

Worked with high-risk K-12 students, facilitating boys' and girls' groups, including sex education and violence/anger management sessions. Provided self-defense training and healthy living education, incorporating mindfulness and trauma-informed practices. Conducted observation reports and collected behavioral data for Individual Education Plans (IEPs), developing behavior plans for at-risk students.

Delivered one-on-one counseling and advocated for youth with community agencies, collaborating with the Ministry of Children and Family Development. Supported children's cognitive, social, and emotional development through quality childcare. Recorded daily activities, progress, and incidents for the School Base Team, utilizing gentle behavioral techniques like CBT, DBT, and NLP to address inappropriate behavior.

Led group counseling for participants facing grief, stress, self-harm, or substance dependency. Developed and reviewed service plans with clients and conducted follow-ups to assess service quality. Maintained updated case history records and prepared reports. Organized recreational outings and community service projects to promote social responsibility, providing a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.

Managed a team of over 30 staff across five 24-hour staffed group homes and various programs, including sexual abuse intervention and youth semi-independent living. Oversaw parent education initiatives, payroll, and approval of worked hours. Participated in MCFD integrated case management meetings and handled report writing and statistics.

Collaborated with functional managers, external agencies, and contractors to support program execution and align with strategic goals. Developed and enforced policies and procedures to ensure consistency, analyzed operational needs, and represented the company at meetings and conferences.

Communicated program changes and strategic initiatives to staff, determined financial needs, and developed budgets. Oversaw recruitment, training, and onboarding, while managing daily workloads through effective scheduling and task delegation. Maximized employee performance through hands-on training and mentoring, and prepared detailed executive reports for decision-making.

Engaged with customers and clients to identify needs, met with project stakeholders to assess progress, and resolved technical and operational issues collaboratively. Negotiated vendor contracts to secure favorable terms and built strong relationships with stakeholders to support program initiatives. Led teams to achieve project goals across multiple initiatives.

Conducted client consultations and sourced candidates while providing recruitment updates to hiring managers. Screened and assessed candidates, coordinated interviews, and assisted in negotiations between candidates and clients.

Networked to attract talent and adhered to federal, state, and local employment laws. Posted job listings on platforms like LinkedIn, Indeed, and Monster to increase applicant pools. Collaborated with hiring managers to create compelling job descriptions and identify required skills.

Met staffing objectives using effective recruitment strategies and thorough evaluations of candidates' skills and experience. Conducted background checks and verified candidate eligibility through references. Oversaw the classification and rating of job positions, utilizing targeted recruitment strategies based on personnel forecasts. Established competitive compensation structures to attract top candidates.

Managed a caseload of 20+ clients, entering data into ICM. Provided employment training and wrote reports, including Discovery training for clients facing multiple barriers. Served as a liaison between the community and employers.

Assessed applicants' qualifications through interviews and records, onboarding consumers and developing personalized employment plans. Matched applicants to job openings based on their skills and experience, and supported job seekers in enhancing their appeal to employers through coordinated service referrals.

Cultivated relationships with vocational rehabilitation counselors for consistent referrals and verified participant eligibility for employment programs. Advised applicants on labor market conditions to help them achieve employment goals and evaluated their needs for additional testing, counseling, or training.

Provided organizational leadership and advisement, including structuring the board of directors and committees. Managed finances by overseeing the annual budget and ensuring compliance with legal and operational standards through regular reviews.

Directed program planning, personnel evaluation, and staff development while reviewing organizational reports. Adapted policies to meet current demands and guided the organization through challenges with expertise in mediation and consulting.

Led fundraising initiatives to meet financial needs and clarified the organization's mission and purpose. Recruited board members and elected officers to maintain leadership standards. Communicated company policies to partners and regulatory bodies, while reducing costs by eliminating waste.

Boosted revenue through enhanced marketing and customer engagement strategies. Executed policies to achieve organizational goals and instituted corrective actions for any issues. Prepared budgets for approval at shareholder and board meetings.

Facilitated mediation sessions and evaluated office procedures to enhance efficiency. Prepared reports for MCFD and Provincial Court while building collaborative relationships within the organization to achieve goals.

Managed account reconciliations and documentation to streamline operations, and directed incoming calls to appropriate personnel. Ensured all paperwork complied with internal standards and legal requirements. Guided clients in developing skills and strategies to address challenges and implemented behavioral modification techniques to promote healthier coping mechanisms.