Tania Agostinho
Kitchener,ON
Summary
Dedicated Personal Support Worker with a proven track record of enhancing patient quality of life at River Gardens Retirement through expert medication administration and compassionate care. Skilled in clinical documentation and emotional support, consistently fostering long-term professional relationships. Achieved a 40% increase in patient satisfaction through personalized care plans and effective communication. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
20
20
years of professional experience
Work History
Personal Support Worker
River Gardens Retirement
09.2023 - Current
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Reviewed patient progress to document effects of any prescribed medication.
- Reordered medication to maintain adequate supply.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
Personal Support Worker
West Willams Age Care
08.2004 - Current
- Provided safe mobility support to help patients move around personal and public spaces.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Personal Support Worker
Fairview Retirement Home
09.2019 - 03.2020
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted patients with self-administered medications.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Education
Personal Support Worker Diploma - Psw
St Louis
Kitchener, ON07.2004
High School Diploma -
Resurrection Catholic Secondary School
Kitchener, ON06.2000
Skills
- Medication organization
- Privacy and confidentiality
- Social support
- Personal Hygiene Assistance
- Meal Preparation
- Dementia Care
- Patient Care
- Compassionate Care
- Emotional Support
- Clinical Documentation
- Palliative Care
- Documentation
- Incident Reporting
- End of life care
- Compassionate communication
- COVID-19 Safety Policies
- First aid and safety
- Medication Administration
- Verbal and written communication skills
- Hoyer Lifting Equipment
- PPE Usage
Languages
English
Full Professional
Portuguese
Professional Working
Timeline
Personal Support Worker
River Gardens Retirement
09.2023 - Current
Personal Support Worker
Fairview Retirement Home
09.2019 - 03.2020
Personal Support Worker
West Willams Age Care
08.2004 - Current
Personal Support Worker Diploma - Psw
St Louis
High School Diploma -
Resurrection Catholic Secondary School
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