Tanesha Mitchel
Barrie
Summary
Safety-focused and customer-oriented professional with experience in healthcare, customer service, leadership, and caregiving roles. Reliable, energetic, and resourceful, with a strong commitment to safety and service excellence. Recognized for remaining calm under pressure, responding effectively to emergencies, and communicating clearly while delivering compassionate, high-quality service in fast-paced environments. Eager to contribute to Jazz Aviation by delivering a safe, welcoming, and professional passenger experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Resident support aide worker
Millcreek Care Centre
09.2020
- Supported nursing staff by assisting residents with non-clinical care needs
- Maintained a safe, clean, and organized care environment
- Developed foundational skills in teamwork, communication, and resident safety
- (Transitioned into the PSW role after training and experience)
Personal Support Worker
Millcreek Care Centre
09.2020 - Current
- Provided compassionate care to residents in a long-term care environment
- Ensured safety, comfort, and dignity during daily activities
- Demonstrated professionalism, accountability, and adaptability
- Built trust through consistent, respectful, and culturally sensitive interaction
- Delivered hands-on personal care while prioritizing safety and emotional well-being
- Supported individuals from diverse backgrounds with empathy and respect
Clinical Extern
Royal Victoria Regional Health Centre (RVH)
11.2024 - 12.2025
- Supported RNs and RPNs in delivering safe, patient-centered care in a fast-paced acute care environment
- Maintained situational awareness and responded appropriately to changes in patient condition
- Assisted with vital signs, hygiene, mobility, and patient monitoring
- Communicated clearly with interdisciplinary teams and escalated concerns appropriately
- Followed strict infection control, safety, and confidentiality protocols
Retail Associate / Key Holder
Plato’s Closet
04.2018 - 01.2020
- Delivered high-quality customer service in a fast-paced retail environment
- Opened and closed the store, handled cash, and followed security procedures
- Acted as a leadership presence in the absence of management
- Resolved customer concerns professionally while maintaining company standards
Education
Practical Nursing Diploma -
Georgian College
Barrie, ON08.2026
Pre-Health Certificate - undefined
Georgian College
Barrie, ONOntario Secondary School Diploma - undefined
St. Peter's Catholic Secondary School
Barrie, ON06.2018
Skills
- Passenger & Client Safety Awareness
- Emergency Response & Situational Awareness
- Calm Performance Under Pressure
- Customer Service Excellence
- Clear Verbal Communication
- Teamwork in Safety-Critical Environments
- Time Management & Multitasking
Certification
CPR/AED Level C, First Aid Certified – Barrie First Aid, March 29, 2023
Other Experience
- Retail Associate – Plato’s Closet, Barrie, ON
- April 2018 – January 2020
- Delivered high-quality customer service
- Operated POS system and assisted with store openings
- Managed merchandise tagging and inventory
- Event Assistant – Roger’s Cup, Toronto, ON
- August – September 2017
- Babysitter – Private
- November – December 2016
- School Prefect – St. Lucia
- Supported student activities and fostered peer success
Languages
English
French Creole
Native or Bilingual
Timeline
Clinical Extern
Royal Victoria Regional Health Centre (RVH)
11.2024 - 12.2025
Resident support aide worker
Millcreek Care Centre
09.2020
Personal Support Worker
Millcreek Care Centre
09.2020 - Current
Retail Associate / Key Holder
Plato’s Closet
04.2018 - 01.2020
Pre-Health Certificate - undefined
Georgian College
Ontario Secondary School Diploma - undefined
St. Peter's Catholic Secondary School
Practical Nursing Diploma -
Georgian College