Taneisha Carless
Wheeland
Summary
Professional in food and beverage industry with proven experience in streamlining operations and enhancing guest satisfaction. Known for strong leadership and ability to foster team collaboration, adapting swiftly to changing needs and priorities. Expertise includes staff training, inventory management, and ensuring compliance with health and safety standards. Valued for reliability and consistent achievement of results in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Food and Beverage Supervisor
Poppi’s Italian Eatery
03.2023 - Current
- Handled guest inquiries and special requests with professionalism
- Consistently exceeded guest satisfaction metrics
- Oversee operations and staff
- Handle complaints and issues
- Train and support team
Internship Student
Cravings Catering
06.2023 - 11.2023
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
Food and Beverage Server
Grace Bay Club Resort
08.2009 - 01.2023
- Greet guests and take orders
- Serve food and drinks
- Handle payments
- Address guest concerns and requests
- Upsell menu items and provide recommendations
Education
Tourism Degree -
Georgian College
01.2024
High School Diploma -
Clement Howel High School
01.2008
Skills
- Food and Beverage Operations
- Team Leadership and Training
- Customer Service Excellence
- Scheduling and Staff Management
- Health and Safety Compliance
- Conflict Resolution
- Multitasking in Fast-Paced Environments
Certification
- Health and safety
- First Aid
- Food and beverage management
- Smart serv
Accomplishments
- Recognized for maintaining high guest satisfaction scores.
- Played a key role in improving service processes and efficiency.
Languages
English
Full Professional
Health and safety, First Aid Food and beverage management Smart serv
- Health & Safety: Trained in workplace safety and hazard prevention
- First Aid/CPR: Certified to handle medical emergencies calmly
- F&B Management: Skilled in scheduling, inventory, and service quality
- Smart Serve: Certified in responsible alcohol service and guest safety
Timeline
Internship Student
Cravings Catering
06.2023 - 11.2023
Food and Beverage Supervisor
Poppi’s Italian Eatery
03.2023 - Current
Food and Beverage Server
Grace Bay Club Resort
08.2009 - 01.2023
High School Diploma -
Clement Howel High School
Tourism Degree -
Georgian College
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