Summary
Overview
Work History
Education
Skills
Personal Information
Assessments
Timeline
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Taneeka Smith-Ford

Taneeka Smith-Ford

Stockton

Summary

Resourceful professional in aviation cargo management, known for high productivity and efficiency in task completion. Possess specialized skills in cargo handling safety procedures, logistics coordination, and regulatory compliance. Excel at communication, teamwork, and problem-solving, ensuring smooth operations and positive outcomes in fast-paced environments.

Overview

24
24
years of professional experience

Work History

Air Ramp Supervisor

UPS
Oakland
10.2023 - Current
  • Assistant in running and managing daily operations
  • Staged aircraft cargo to direct ground crew to unload and load baggage.
  • Trained new team members to apply industry best practices and airfield safety protocols.
  • Worked in various weather conditions to ensure continuous airport operations.
  • Trained new staff on proper safety procedures for working around aircrafts.
  • Ensured compliance with all federal aviation regulations, policies, and procedures.
  • Maintained on-time connections by guiding aircraft to and from gate positions.
  • Supervised the safe loading and unloading of aircraft cargo.
  • Monitored and reported any irregularities in baggage or cargo, such as damaged goods.
  • Positioned and pushed aircraft from remote airport locations to specified areas for operation.
  • Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.

IHSS Caregiver

Ihss Stanislaus County
Stockton
01.2001 - Current
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Monitored health and well-being of clients and reported significant health changes.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Assisted with meal planning to meet nutritional plans.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.

Assistant Manager 1

The Hertz Corporation
04.2021 - 04.2023
  • Rent cars
  • Maintained up-to-date knowledge of company products and services.
  • Managed customer service inquiries and complaints in a timely manner.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.

barista

Starbucks
Newark
10.2013 - 04.2014
  • Make coffee work cash register
  • Accomplishments: perfecting my customer service skills showing an amazing leadership role redefine my people skills
  • Skills Used: working the cash register working a copy 2working the cash register working a Coffee machine
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Adhered to health department regulations concerning sanitation standards.
  • Ordered and received supplies to restock beverage items.

Education

Healthcare administrator (hca) -

Western career college
San Leandro, CA
01.2008

High school diploma or GED -

Skills

  • Sales
  • Training
  • Scheduling
  • Management
  • Inventory
  • Care Giver
  • Assistant Manager Experience
  • Retail Sales
  • Coffee Experience
  • Healthcare Management
  • Inventory Control
  • Warehouse experience
  • Cash Handling
  • Home Care
  • Aircraft safety
  • Ground crew coordination
  • Weather adaptation
  • Regulatory compliance
  • Customer service
  • Problem solving
  • Time management
  • Attention to detail
  • Team training
  • Operational management
  • Employee supervision
  • Conflict resolution
  • Cargo handling expertise

Personal Information

Work Permit: Authorized to work in the US for any employer

Assessments

  • Retail customer service, Proficient, 06/01/23, Responding to customer situations in a retail setting
  • Management & leadership skills: Impact & influence, Proficient, 06/01/23, Choosing the most effective strategy to inspire and influence others to meet business objectives

Timeline

Air Ramp Supervisor

UPS
10.2023 - Current

Assistant Manager 1

The Hertz Corporation
04.2021 - 04.2023

barista

Starbucks
10.2013 - 04.2014

IHSS Caregiver

Ihss Stanislaus County
01.2001 - Current

Healthcare administrator (hca) -

Western career college

High school diploma or GED -

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Taneeka Smith-Ford