TANDIN PENJOR

The post highlights the work experience of an individual in IT service desk and IT technician roles. It outlines the responsibilities and tasks undertaken in these positions. The individual mentions their proficiency in providing technical support to end-users, troubleshooting hardware and software issues, and maintaining IT systems. Emphasize the ability to communicate effectively with clients to understand and resolve their problems efficiently. Additionally, the post discusses their experience in managing IT infrastructure, including network administration and system upgrades. Overall, the individual presents a comprehensive overview of their skills and achievements in the field of IT support and technical assistance

Successfully led a major system upgrade project for a large corporation's IT infrastructure, resulting in a 30% increase in system efficiency and a significant reduction in downtime. Coordinated with cross-functional teams to plan and execute the upgrade seamlessly, minimizing disruption to daily operations. Provided comprehensive end-user training to ensure a smooth transition to the new system, receiving overwhelmingly positive feedback from staff members. This accomplishment not only showcased technical expertise but also demonstrated strong project management and communication skills, ultimately enhancing the organization's overall productivity and user satisfaction.