Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Tandea Campbell

Kitscoty,AB

Summary

Proven professional with a robust background in customer service and disability support, notably at Canadian Tire and Valid. Excelled in enhancing customer satisfaction and fostering trust through exceptional emotional support and efficient problem-solving. Demonstrated reliability, superior documentation skills, and a commitment to continuous improvement, significantly contributing to workplace efficiency and client well-being.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Canadian Tire
09.2021 - 04.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Client Disability Support Worker

Valid
06.2017 - 07.2021
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Medicine administration, documentation, and graphing.

Laborer

Graham Bros. Construction
05.2013 - 01.2016
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Delivered consistent results under challenging weather conditions or other external factors affecting productivity.

Education

High School Diploma -

Crescent Heights High School
Calgary, AB
06.1992

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Disability Awareness
  • Documentation skills
  • Daily living assistance
  • Documentation And Reporting

Languages

English
Full Professional

Certification

February 2019

  • Mental First Aid Adults Who Interact with Youth


March 2020

  • Foundations in Community Disability Studies Program

Timeline

Customer Service Cashier

Canadian Tire
09.2021 - 04.2024

Client Disability Support Worker

Valid
06.2017 - 07.2021

Laborer

Graham Bros. Construction
05.2013 - 01.2016

High School Diploma -

Crescent Heights High School

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Tandea Campbell