Tanbeer Mohammad Firuz

• Delegated tasks to staff, setting priorities and goals to ensure operational efficiency.
• Conducted regular one-on-one meetings with employees to review performance, set priorities, and provide constructive feedback.
• Analyzed sales trends, monitored inventory levels, and prepared comprehensive financial reports.
• Developed and implemented an efficient inventory tracking system to streamline ordering processes.
• Supervised daily operations, including staff scheduling, duty assignments, and workflow management.
• Assisted in creating operational strategies to enhance productivity and overall business efficiency.
• Assigned work and evaluated the performance of project personnel to ensure optimal results.

Technology Proficiency:

• Oracle: Utilized to manage tuxedo operations, including report tracking, bridal show management, group and individual rental orders, and staff training.
• PeopleSoft: Managed employee hiring processes, updated HR forms, monitored payroll, and created schedules before transitioning to Workforce Management.
• Threads: Leveraged Tailored Brands' app to access and update workplace forms and gather new information.
• The Link: Monitored upcoming events, promotions, and relevant updates for the store.
• Tailored Learning Channel: Provided training for new employees to enhance their service capabilities and knowledge base.
• Workforce Management: Scheduled shifts, approved time-off requests, and managed staff availability efficiently.
• Coupa: Procured essential store supplies to ensure smooth daily operations.

• Advocated for customer satisfaction by providing prompt responses to inquiries or complaints.
• Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
• Monitored inventory levels and placed orders as needed.
• Analyzed customer feedback to identify areas of improvement in product offerings.
• Maintained current store, product, and promotional knowledge to drive consistent sales.
• Gathered data on competitors' pricing, products, and promotional activities.
• Collaborated with team members to develop effective sales plans.
• Prepared and delivered appropriate presentations on products and services.

• Reviewed access control systems regularly to ensure proper functionality.
• Monitored building access control systems including CCTV surveillance cameras.
• Monitored employee access control systems for unauthorized entry attempts.
• Managed pilgrim flow ensuring efficient Hajj progress.