Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tanaz Abbasi

Toronto

Summary

Experienced with managing clinic operations and improving patient care processes. Utilizes organizational and communication skills to enhance team coordination and clinic efficiency. Track record of successfully implementing procedures that streamline workflow and improve patient satisfaction.

Overview

5
5
years of professional experience

Work History

Clinic Coordinator

Grand Genesis Health
04.2024 - 06.2025
  • Coordinated clinic operations to improve patient flow and enhance service delivery.
  • Managed scheduling for medical staff and ensured optimal resource allocation.
  • Developed and implemented clinic policies to maintain compliance with healthcare regulations.
  • Trained new staff on clinic procedures to ensure consistency in service quality.
  • Oversaw patient communications, addressing inquiries and resolving issues promptly.
  • Collaborated with healthcare providers to enhance interdisciplinary communication and care coordination.

Clinic Administrative Assistant

Ahmde Clinic
06.2022 - 12.2023
  • Managed daily clinic operations, ensuring efficient patient flow and optimal staff utilization.
  • Developed and implemented scheduling protocols to enhance appointment management and reduce wait times.
  • Ensured compliance with healthcare regulations through diligent monitoring of policies and procedures, maintaining up-to-date knowledge on industry standards.
  • Processed office payments by contacting patient insurance and establishing payment arrangements with patients.
  • Improved clinic efficiency by streamlining administrative processes and implementing new scheduling systems.

Salesperson – Kitchen Appliances and Accessories

Modern Kitchen Store
03.2020 - 05.2022
  • Advised customers on kitchen appliance purchases and upsold complementary items.
  • Built strong client relationships, leading to repeat business and referrals.
  • Trained new sales staff and supported team in achieving collective sales goals.
  • Maintained product knowledge of latest kitchen trends and technologies.
  • Transferred customer calls to respective departments or personnel to address specific issues.

Education

Master of Business Management -

Derby university
01.2023

Skills

  • Retail Sales & Relationship Selling
  • Digital Marketing & Social Media
  • Multilingual: Fluent in English & Persian
  • Patient confidentiality
  • Patient care coordination
  • Healthcare administration

Languages

English
Full Professional
Persian
Native or Bilingual

Timeline

Clinic Coordinator

Grand Genesis Health
04.2024 - 06.2025

Clinic Administrative Assistant

Ahmde Clinic
06.2022 - 12.2023

Salesperson – Kitchen Appliances and Accessories

Modern Kitchen Store
03.2020 - 05.2022

Master of Business Management -

Derby university

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Tanaz Abbasi