Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tanatswa Chikotosa

Tanatswa Chikotosa

Calgary,AB

Summary

I am an enthusiastic and self-driven girl from Zimbabwe, dedicated to delivering results in both joyful and stressful situations. I approach all my tasks with full potential and creativity, bringing innovation to my work space and my colleagues. My passion for customer interaction is enhanced by my strong listening skills, allowing me to provide timely assistance when needed. I am extremely helpful, always willing to pick up shifts upon any shortcomings.

My experience is widespread in various roles, including pharmacy cashier, receptionist, coach, physical education teacher, and social worker. In these positions, I have learnt my ability to communicate effectively with diverse individuals, always striving to understand and meet their needs, delivering what is needed in the best and required standard.

As a national hockey player for Zimbabwe and a current Dinos player, I have developed strong teamwork skills, enabling me to collaborate effectively in fast-paced environments. I work well under pressure and value the importance of working well with others. My background in physical education and social work has further enhanced my interpersonal skills, allowing me to connect with clients and colleagues alike.

I am committed to use my various work of experience and skills to contribute positively to the pharmacy.

Overview

2
2
years of professional experience

Work History

Social Worker Receptionist

Teresa Toriro
07.2023 - 09.2023
  • Updated client documentation for accurate, compliant and current records.
  • Volunteered at Chengetai Children's School, with cleaning, reception work and entertainment.
  • Enhanced community outreach efforts for better service accessibility and increased program enrollment.
  • Supported clients and families with empathy and compassion during difficult times.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, schools or healthcare providers.
  • Helped children with disabilities on weekends with work and social skills, extracurricular skills such as braiding, sewing etc.

Sports Coach and Co-ordinator

Barwick School
05.2023 - 08.2023


  • Player development by interacting and assessing the abilities of the athletes, and enhanced their performance
  • Game strategies wich came down from my innovative and critical thinking skills
  • Health and Safety precautions and assistance, managed a clean working space in my office as well as the children classrooms for Physical Education lessons that I conducted
  • Maintained a healthy and friendly transactional communication environment with both the athletes and their parents, as well as other coaches, staff and administrators
  • Carried out vast administrative duties that included budgeting for different games and tournaments, record keep of finances received and used and scheduling events and managing event programs

Booties Pharmacy

Daisy Chavunhdura
01.2022 - 04.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Streamlined prescription processing data entry and verification of patient information.
  • Restocked pharmacy shelves with merchandise to drive consistent peripheral sales.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Created a bond and connection with customers.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier/Customer Service

Tanat Logistics
11.2022 - 04.2023
  • Handled the cashier's duties for the new company equipments, trucks and material etc
  • Helped out with delivery of business products around the country
  • Assisted in controlling inventory at the mechanical shop for the company

Education

Kinesiology

University of Calgary
Calgary, AB
12-2027

High School Diploma -

Hillcrest College School

Skills

  • Sales
  • Customer Service
  • Client documentation
  • Data collection and management
  • Time Management
  • Cashiering
  • Computer Skills MS Word, Excel
  • Guest Relations
  • Prescription Filling
  • Interpreting and Processing Medication Orders

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Social Worker Receptionist

Teresa Toriro
07.2023 - 09.2023

Sports Coach and Co-ordinator

Barwick School
05.2023 - 08.2023

Cashier/Customer Service

Tanat Logistics
11.2022 - 04.2023

Booties Pharmacy

Daisy Chavunhdura
01.2022 - 04.2023

High School Diploma -

Hillcrest College School

Kinesiology

University of Calgary
Tanatswa Chikotosa