Tana Lafferty
Grande Prairie,AB
Summary
Meticulous Cleaner - Housekeeper with good performance record maintaining clean, sanitized and tidy environments for guests and clients. Skilled at deep cleaning, dusting and polishing. Proven history of performing with excellent work ethic and dependability.
Adept at handling commercial cleaning needs independently or with team members. Experienced professional with good time management and multitasking abilities as well as flexibility to handle customer requirements.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Custodial Worker
Renewable Resources
Fort Resolution, NT
04.1998 - 09.2001
- Swept, mopped and vacuumed floors; dusted furniture; emptied wastebaskets and recycling bins.
- Scrubbed toilets, sinks, showers, walls and windows; refilled soap dispensers and paper towels.
- Cleaned spills in hallways, stairwells and other public areas; removed snow from sidewalks.
- Maintained janitorial closets in a neat and orderly fashion; restocked cleaning supplies as needed.
- Checked security of building after closing, ensuring that all doors are locked and lights are off.
- Cleaned kitchen areas including counters, appliances, cupboards and dining area surfaces.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
Housekeeper
Ptarmigan Inn
Hay River, NT
01.1995 - 01.1995
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Scrubbed kitchen appliances, countertops and fixtures.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Disinfected telephones, light switches and other frequently touched objects.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Swept and damp-mopped private stairways and hallways.
Cashier
Hunter Bros. Store
Fort Resolution, NT
01.1985 - 06.1991
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed refunds for worn, damaged and broken merchandise.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Education
GED -
Deninoo School
Fort Resolution, NT06-1989
Skills
- Cleaning And Sanitizing
- Dust Removal
- Snow Removal
- Time Management
- Problem-Solving
- Customer Service
- Cashiering
Timeline
Custodial Worker
Renewable Resources
04.1998 - 09.2001
Housekeeper
Ptarmigan Inn
01.1995 - 01.1995
Cashier
Hunter Bros. Store
01.1985 - 06.1991
GED -
Deninoo School
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