Summary
Overview
Work History
Skills
Education And Professional Development
References
Languages
Certification
References
Timeline
Receptionist
Tamyka Williams

Tamyka Williams

Toronto,ON

Summary

Personable Office Administrator with 6 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Office Administrator

Netflix, Inc
11.2023 - Current
  • Maintain an organized and efficient office environment
  • Arrange and coordinate meetings, prepare meeting agendas, and distribute relevant materials
  • Facilitate communication within the office, provide important information and announcements
  • Greet visitors, clients, and vendors, ensuring a professional and welcome experience
  • Monitor and replenish office supplies, ensuring availability for daily operations
  • Receiving packages/ Signing in visitors using Envoy
  • Shipping packages using FedEx
  • Act as a liaison between different departments, conveying information and ensuring smooth communication flows
  • Creating and distributing fobs
  • Utilize Slack/Google chat as a main source of communication
  • Utilize systems such as Zendesk, Gentec, Google Suite, Envoy, and Airtable
  • Streamlined office processes by implementing efficient organizational systems and digital tools.
  • Enhanced team collaboration with the establishment of clear communication channels and guidelines.

Site Office Administrator

Paradise Developments
02.2022 - 11.2023
  • Provide administrative support to the site staff and Property Manager as requested and as directed by the Site Manager
  • Answer public inquiries via telephone, email and in person in a timely manner
  • Draft agreements of purchase and sale amendments using Newstar (internal software) and DocuSign
  • Monitor office supply inventory and marketing materials, tracked spending on each order and keep an accurate account for each site, using Microsoft Excel, Outlook
  • Teams, SharePoint, and Newstar
  • Create and submit general reports ensuring accurate, clear, error-free, legible and professionally formatted.

Guest Service Agent

Distillery Restaurant Corp
12.2021 - 02.2022
  • Provided customer service and professionally worked with internal and external clients to satisfy the needs of the customer
  • Vigilant and used discretion with fellow employees, supervisors and the public with any confidential information
  • Liaised with other departments to solve queries as necessary
  • Managed a high volume of calls and completed data entry with speed and accuracy
  • Completed all additional office duties (i.e., organizing files, printing, and scanning documents etc.)
  • Made reservations for all inquiries via phone/email
  • Collected information for the events team
  • Direct point of contact for all outside inquiries
  • Used systems such as Slack, Excel, Open Table

Receptionist

Real Woman Real Journey
09.2020 - 12.2021
  • Performed cash transactions and efficiently accepted payments, maintaining a 100% accuracy rate
  • Provided information on active advertisements to the public
  • Booked appointments for clients and maintained knowledge of available classes
  • Completed closing duties, including cleaning, setting alarms and locking the building.

Rental Agent/Office Administrator

Medallion Corporation
09.2018 - 04.2020
  • Maintained a high level of client satisfaction and public relations using all forms of communications with residents, especially with rental inquiries
  • Conducted tours and provided information to clients about vacant units
  • Rectified any tenant issues that may arise and escalate as required
  • Experience using Yardi for all rental applications
  • Maintained accurate database with rent collection
  • Extracted data from ads and created reports using Excel.

Skills

  • File Maintenance
  • Administrative Support
  • Scheduling
  • Meeting Coordination
  • Telephone Reception
  • Spreadsheet Development
  • Report Preparation
  • Office Supply Management
  • Database Entry
  • Event Coordination
  • Office Administration

Education And Professional Development

Bachelor’s Degree in Social Work, 09/2016 - 06/2017, Carleton University, Ottawa, ON

References

Available Upon Request

Languages

French
Limited Working

Certification

Google Calender - Coursera

References

References available upon request.

Timeline

Office Administrator

Netflix, Inc
11.2023 - Current

Site Office Administrator

Paradise Developments
02.2022 - 11.2023

Guest Service Agent

Distillery Restaurant Corp
12.2021 - 02.2022

Receptionist

Real Woman Real Journey
09.2020 - 12.2021

Rental Agent/Office Administrator

Medallion Corporation
09.2018 - 04.2020

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Tamyka Williams