Tamrat Metaferiya

Dedicated and detail-oriented housekeeping professional with over [10] years of experience in maintaining cleanliness and orderliness in high-end hotels and residential settings. Skilled in deep cleaning, laundry management, and handling specialized cleaning equipment. Proven ability to work efficiently both independently and as part of a team, ensuring guest satisfaction and maintaining high standards of hygiene. Strong organizational skills, with a focus on creating a welcoming and pristine environment for all clients. Committed to delivering exceptional service while adhering to safety and cleanliness protocols.

• Housekeeping Certification, Hospitality Training Action Centre 75, Toronto, ON
• Certified in Health and Safety

Food Packer / Dishwasher / Sales Representative, YSM Food Bank, Toronto, ON, 03/2024, Present, Packed food items for distribution and assisted with dishwashing and cleaning tasks., Provided customer service and assistance to clients, ensuring a positive experience.

• I am writing to express my interest in the Housekeeping. With over ten years of experience in the cleaning and housekeeping industry, I am confident in my ability to contribute to the high standards of cleanliness and guest satisfaction that Loews Hotels is renowned for. In my previous role as a Cleaning Supervisor at Alridha Building Cleaning Services in Dubai, I developed a keen eye for detail and a strong commitment to maintaining cleanliness standards. My responsibilities included scheduling and conducting routine deep cleans, supervising a team of cleaners, and managing inventory levels. This role honed my leadership skills and taught me the importance of adhering to strict cleaning protocols. My recent training at the Hospitality Training Action Centre 75 in Toronto, specifically at the Toronto Don Valley Hotel, provided me with up-to-date knowledge and techniques in housekeeping and infection control. This three-month training program emphasized the importance of using the correct chemicals and equipment to ensure a safe and sanitary environment for guests and staff. I am particularly drawn to Loews Hotels due to its reputation for excellence in hospitality and its commitment to creating a welcoming environment for both guests and employees. I am excited about the opportunity to bring my strong work ethic, attention to detail, and positive attitude to your team. I am confident that my skills and experience align well with the responsibilities outlined in the job description, including:
• Cleaning all public and guest room areas of the hotel to promote good public relations.
• Maintaining a friendly and positive attitude to ensure a positive guest experience.
• Following and adhering to all policies and procedures set forth by the Housekeeping Department.
• Using proper chemicals as described by departmental procedures.
• Maintaining cleanliness and excellent condition of equipment and work areas. I am eager to contribute to the Loews Hotels team and uphold the high standards of cleanliness and hospitality that your guests expect. Thank you for considering my application. I look forward to the opportunity to discuss how my experience and skills align with the needs of your team. Please feel free to contact me at 437-992-7759 or via email at tamratbetremetaferiya@gmail.com to schedule an interview. Sincerely, Tamrat Metaferiya Tamrat Metaferiya