Tamra Granados
HEMET
Summary
Reliable cashier with strong skills in customer assistance, cash handling, and effective communication. Proven ability to resolve complaints and train new staff, contributing to enhanced customer satisfaction.
Overview
20
20
years of professional experience
Work History
Cashier
WinCo Foods
HEMET
12.2021 - 12.2025
- Processed customer transactions efficiently and accurately at checkout stations.
- Maintained organized cash registers and ensured proper cash handling procedures.
- Assisted customers with inquiries and provided product information as needed.
- Collaborated with team members to manage high-volume customer traffic during peak hours.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Participated in training new staff on cash handling and customer service protocols.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed sales transactions to prevent long customer wait times.
- Followed company security procedures for handling large sums of money.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Resolved customer complaints professionally in accordance with company policy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained work area and kept cash drawer organized.
Cashier /Grocery Clerk
Albertsons Grocery Store
Murrieta
04.2006 - 12.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions efficiently at Albertsons Grocery Store.
- Maintained accurate cash drawer during shifts at Albertsons Grocery Store.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Greeted customers and answered any questions they had about the store's products and services.
- Collaborated with team members to ensure smooth store operations at Albertsons Grocery Store.
- Worked closely with front-end staff to assist customers.
- Completed tasks to enhance store operations.
Education
High School Diploma -
Ruben S AYALA High School
Chino Hills, CA06-1999
Skills
- Cash handling
- Transaction processing
- POS system operations
- Credit and cash transactions
- Receipt handling
- Cash management
- Customer assistance
- Customer service excellence
- Customer relationship management
- Effective communication
- Active listening
- Training and mentoring
- Time management
- Multitasking and organization
- Dependability and reliability
- Work ethic and integrity
- Professionalism and courtesy
- Decision making aptitude
- Liquor regulations and compliance
- Liquor law compliance
- Gift card handling
- Cleaning and sanitizing
Timeline
Cashier
WinCo Foods
12.2021 - 12.2025
Cashier /Grocery Clerk
Albertsons Grocery Store
04.2006 - 12.2021
High School Diploma -
Ruben S AYALA High School