Summary
Work History
Education
Skills
Languages
Timeline
Cashier

Tamra Ellis

Peace River,AB

Summary

Detail-oriented professional with strong customer service skills. Proven ability to enhance customer satisfaction and resolve conflicts efficiently. Ready to contribute to a positive shopping experience.

Work History

Cashier

Rona
Grande Prairie, AB
2019 - 2021
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and recommendations.
  • Maintained clean and organized checkout area to enhance shopping experience.
  • Handled cash, credit, and digital payments accurately to ensure financial integrity.
  • Collaborated with team members to optimize workflow during peak hours.
  • Resolved customer complaints promptly, ensuring satisfaction and loyalty.
  • Trained new cashiers on operational procedures and customer service standards.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Cashier Team Lead

Home Hardware
Campbell River, BC
2017 - 2019
  • Supervised cashier team, ensuring efficient operations and excellent customer service.
  • Trained and mentored new cashiers on register systems and customer interaction techniques.
  • Implemented process improvements to reduce transaction times and enhance customer satisfaction.
  • Maintained accurate cash drawer balances through diligent oversight and reconciliation procedures.
  • Coordinated scheduling for cashier staff, optimizing coverage during peak hours for improved service efficiency.
  • Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.

Floor Installer Apprentice

United Floors
Peace River, AB
2014 - 2019
  • Installed various flooring types, ensuring precise measurements and alignment.
  • Collaborated with team members to complete projects efficiently and on schedule.
  • Operated specialized tools and equipment for flooring installation tasks.
  • Inspected completed work for quality assurance and adherence to specifications.
  • Implemented process improvements that enhanced workflow efficiency on job sites.
  • Delivered exceptional craftsmanship by utilizing specialized tools and techniques for various flooring materials.

Education

Diploma - Social Media Marketing

CDI College
11-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Cash register systems
  • Cash management
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Refunds and exchanges
  • Product knowledge
  • Merchandise restocking
  • Cash drawer balancing
  • POS system operations
  • Payment collection
  • Staff training
  • Refund handling
  • ID verification
  • Attention to detail
  • Currency counting

Languages

English
Full Professional

Timeline

Cashier

Rona
2019 - 2021

Cashier Team Lead

Home Hardware
2017 - 2019

Floor Installer Apprentice

United Floors
2014 - 2019

Diploma - Social Media Marketing

CDI College
Tamra Ellis