TAMOOR ARIF
SCARBOROUGH,ON
Summary
Seeking a working environment that promotes growth and development and will put mind over resources where skills are not only enhanced but also utilized to the maximum & looking for a great development job in order to utilize skill and further improve potentials. To work well in a team environment as well as on own, coupled with interpersonal and organizational skills allows to communicate thoughts quickly and succinctly.
Overview
10
10
years of professional experience
Work History
Administrator
JSM Limousine
05.2022 - 03.2024
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Managing vehicles,s paper work , Maintenance , cleaning.
- Understanding clients need and arrange transportation accordingly.
Technician
Top Line HVAC And Duct Cleaning
12.2019 - 05.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Maintained quality assurance and customer satisfaction objectives.
Manager
General Nutrition Centre (GNC)
09.2016 - 09.2019
- Worked as Manager full time employee
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated employees to be productive and engaged in work.
Sales Representative
General Nutrition Center (GNC)
09.2014 - 09.2016
- Working part time as a sales representative at General Nutrition.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential customers.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
BS (CS) Bachelor in computer sciences -
University of arid agriculture Rawalpindi
ICS (Intermediate in Computer Sciences) -
Punjab Collage of Commerce Gujranwala
Matriculation -
J.D.I High School Gujranwala
01.1999
Skills
- Robust customer service and interpersonal skills maintained through interactions with clients
- Strong Communication and Presentation skills developed by communicating with customers and training at front desk taking phone calls, making appointments and managing customer issues
- Built exceptional analytical and critical thinking skills by analyzing client issues and find correct solutions to enquiries
- Excellent team player and able to blend into any team, new or existing, as well as able to demonstrate ability to work independently, under minimum supervision
- Proficient Knowledge of MS office (Word, Excel, Powerpoint, Outlook etc) along with good typing speed of 60-65 WPM
References
Reference is available upon request.
Languages
English
Professional Working
Urdu
Full Professional
Timeline
Administrator
JSM Limousine
05.2022 - 03.2024
Technician
Top Line HVAC And Duct Cleaning
12.2019 - 05.2022
Manager
General Nutrition Centre (GNC)
09.2016 - 09.2019
Sales Representative
General Nutrition Center (GNC)
09.2014 - 09.2016
BS (CS) Bachelor in computer sciences -
University of arid agriculture Rawalpindi
ICS (Intermediate in Computer Sciences) -
Punjab Collage of Commerce Gujranwala
Matriculation -
J.D.I High School Gujranwala
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