Tammy Yeotes
Belleville,ON
Summary
Results-oriented owner/operator with a strong background in managing pet grooming salon operations. Skilled in risk management and regulatory compliance, with a track record of enhancing service delivery through effective problem resolution and customer relationship building. Highly professional, with strong multitasking abilities, a team player, and a strong sense of ethics. Highly self-motivated, with strict attention to deadlines and details.
Overview
26
26
years of professional experience
Work History
Owner/Operator
Yuppy Puppys Pet Salon
Belleville, Ontario
09.2011 - Current
- Managed daily operations of busy pet grooming salon to ensure efficient service delivery.
- Oversaw inventory management, ordering supplies to maintain optimal operational levels.
- Developed targeted marketing strategies to attract new clients and retain existing clientele.
- Maintained cleanliness and safety standards to provide a hygienic environment for pets.
- Established long-term customer relationships through exceptional service and effective issue resolution.
Payroll Administrator - Finance Department
MCCI - Teleperformance
Belleville, Ontario
08.2003 - 09.2009
- Processed payroll for over 500 employees using ADP software and internal systems.
- Ensured compliance with labor laws and company policies regarding payroll practices.
- Maintained confidential employee records and payroll documentation.
- Responded promptly to employee inquiries about pay, deductions, and benefits.
- Collaborated with HR to update employee information impacting payroll calculations.
- Trained new staff on payroll procedures and system usage efficiently.
- Resolved discrepancies between payroll records and employee inquiries effectively.
- Coordinated with accounting personnel to reconcile payroll-related accounts monthly.
Executive Assistant
Capital Associates
Vancouver, British Columbia
09.1999 - 12.2002
- Coordinated complex executive calendars, scheduling appointments for senior leadership efficiently.
- Managed travel arrangements and itineraries for national and international business trips.
- Organized meetings, prepared agendas, and documented minutes with precision.
- Assisted in report and presentation preparation for board meetings and stakeholder reviews.
- Maintained confidential records related to executive operations securely.
- Monitored incoming emails, responding promptly to ensure timely communication.
- Set up meeting logistics and event details for senior management, updating calendars as needed.
- Screened phone calls for executives, prioritizing important clients while filtering spam.
Education
College Certificate And APCO Certification - 911 And Public Safety Communications
Loyalist College of Applied Arts And Technology
Belleville, Ontario04-2026
Accredited College Certification - Small Animal / Pet Groomer / Stylist
BPro Grooming Academy
Brampton, ON06-2010
Skills
- Emergency communications
- Public safety communications
- Problem resolution
- Regulatory compliance
- Documentation and reporting
- Risk management
- Emergency response
- Verbal and written communication
- Stress management aptitude
Timeline
Owner/Operator
Yuppy Puppys Pet Salon
09.2011 - Current
Payroll Administrator - Finance Department
MCCI - Teleperformance
08.2003 - 09.2009
Executive Assistant
Capital Associates
09.1999 - 12.2002
College Certificate And APCO Certification - 911 And Public Safety Communications
Loyalist College of Applied Arts And Technology
Accredited College Certification - Small Animal / Pet Groomer / Stylist
BPro Grooming Academy