Tammy Taylor (Ens)
Morden,MB
Summary
Dynamic professional with over two decades at Gaslight Harley-Davidson Sales, excelling in roles from Motorcycle Detailer to Manager. Demonstrated expertise in inventory management and exceptional customer service, significantly enhancing dealership operations. Skilled in CRM utilization and financing management, adept at driving sales and streamlining service processes.
Overview
28
28
years of professional experience
Work History
General Manager
Gaslight Harley-Davidson Sales
Morden, Manitoba
02.1997 - Current
- 1997 - Motorcycle Detailer, kept the showroom clean, sold motorcycle accessories, service parts, and T-shirts.
- 1998 - Continued in Clothing, Parts & Accessories - Planning Custom Accessory projects with customers. Also took on the responsibility of ordering all Inventory & Special Orders, keeping the store stocked, plus shipping & receiving.
- 1999 - Added to above responsibilities, Service Quotes & Service Writer, Warranty. Also Organized the Service Schedule for Service Department.
- 2007 - Continued as Clothing, Parts & Accessories Manager, only helping with Service Orders and Warranty when needed.
- 2015 - Continuing as Clothing, Parts & Accessories Manager, also started in Motorcycle Sales
- 2017 -Present - Overseeing above departments, with main focus in Motorcycle Sales, Parts Ordering/ stocking & rush orders.
- November 2019 - Present - Added Financing, Credit Applications & Contracts
- November 2020 - Present - Added CRM Correspondence and Dealer Forecast Entries for Motorcycle Sales.
- January 2023 - Present - Added managing Website Maintenance , showcasing Events or Promotional Information, as well as keeping the Motorcycle Inventory up to date for New & Used Motorcycles.
Education
H-D Vehicle Sales Master Certification
Harley-Davidson University
Skills
- Inventory management
- Customer service
- Sales forecasting
- CRM utilization
- Financing management
- Parts ordering
- Problem solving
Timeline
General Manager
Gaslight Harley-Davidson Sales
02.1997 - Current
H-D Vehicle Sales Master Certification
Harley-Davidson University
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