Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tammy Stevens

Barrie,ON

Summary

Dynamic professional with a proven track record in customer service and teamwork, honed across roles at Dollarama and Goodwill. Excelled in enhancing product quality and customer satisfaction through meticulous attention to detail and effective collaboration. Skilled in cash register operation and problem-solving, consistently achieving and surpassing goals.

Overview

24
24
years of professional experience

Work History

Sales Associate

Dollarama
10.2024 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Quality Control Inspector

Goodwill
08.2004 - 09.2005
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Collaborated with production staff to establish and meet quality standards

Server

Tim Hortons
10.2000 - 07.2001
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Banting Memorial
Alliston, ON

Barrie Learning Centre
Barrie, ON

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving

Languages

English
Native or Bilingual

Timeline

Sales Associate

Dollarama
10.2024 - 12.2024

Quality Control Inspector

Goodwill
08.2004 - 09.2005

Server

Tim Hortons
10.2000 - 07.2001

Banting Memorial

Barrie Learning Centre

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