Tammy Shelly
Utterson,ON
Summary
Focused Residential/commercial Cleaner providing consistent and high-quality cleaning services with outstanding results. Trustworthy and accommodating customer service professional. Dedicated to exceptional performance and quality standards. Results-driven in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Overview
18
18
years of professional experience
Work History
RCA-SCA
The Pines Long Term Home
06.2021 - 10.2023
- Interacted kindly with residents and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Answered call bells and addressed their needs.
- Assisted residents with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Encouraged residents to participate in safe physical activity to help boost mood and improve overall wellness.
- Reported unusual or urgent circumstances in resident's condition or environment immediately to nurse supervisor.
- Offered support for residents mental and emotional needs to enhance physical outcomes and overall happiness.
- Kept close eye on behavior and emotional responses of residents to address concerns and protect each person from harm.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped residents with self-feeding and assisted feeding, based on individual needs.
Residential/commercial Cleaner
Clear The Way Cleaning Services
04.2020 - 06.2021
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean, neat, and professional entrances.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Kept building entryway glass clean and polished for professional presentation.
Resident Cleaner
Owner Operator Independent "A Cleaner Image"
03.2006 - 08.2020
- Responsible for cleaning the home and require sound knowledge of chemicals and methods used in house cleaning.
- Dusting, sweeping, mopping, and washing floors, toilets, showers, tubs, windows, and counters.
- Vacuuming carpets, upholstery, and any other dusty surface.
- Cleaning all surfaces in the kitchen and bathroom.
- Making beds and personal laundry.
- Scrubbing and sanitizing all relevant surfaces.
- Handling all furniture and appliances carefully.
- Managed residential properties and prepared homes for clients prior to their arrival
- completed cottage change overs in a fast paced environment
- Achieved high client satisfaction for duties preformed.
- Prompt and attentive to detail
Education
Certificate - First Aid, CPR & AED Certification- BLS
08.2023
Micro-Certificate - Supportive Care Aide
06.2023
High School Diploma -
06.1986
Skills
- Relationship Building
- Time Management
- Critical Thinking
- First Aid/CPR
- Team Building
- Task Prioritization
- Organizational Skills
- Attention to Detail
- Interpersonal Communication
Languages
English
Full Professional
Timeline
RCA-SCA - The Pines Long Term Home
06.2021 - 10.2023
Residential/commercial Cleaner - Clear The Way Cleaning Services
04.2020 - 06.2021
Resident Cleaner - Owner Operator Independent "A Cleaner Image"
03.2006 - 08.2020
Action First Aid - Certificate, First Aid, CPR & AED Certification- BLS
Georgian College - Micro-Certificate, Supportive Care Aide
Elliot Lake Secondary School - High School Diploma,
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